Rated 4.4 out of 5 by 108
Rated 4.0 out of 5.0 by Tennis ball Tim Business stop-over.
Marked the staff as average due to poor restaurant service during evening meal. Restaurant had one table with large party(16) and two other tables, but offer table in corner and then almost but forgotten, continually had to try and caught the eye of one of the waitress. not the kind of service that I've become accustomed to at HI hotels. I would of marked the staff mark lower other than the excellent service given at breakfast the next day, I would suggest the evening staff take so mentoring from the ladies on breakfast service.
I would also like to commend the reception desk service at both check-in and chec-out, I will definitely use this hotel again when working in the area, but will be hoping for a vast improvement in the dinner service.
20 July 2014
Rated 3.0 out of 5.0 by DCFCOK Weekend Away 11th July 2014
The hotel is in need of a major refurbhishment. The staff were friendly and helpful. Breakfast was awful. We ate at 9.30am and the cooked breakfast had obviously been out for a long time, the sausages were rock hard and inedible. Not much sound proofing , a couple in the room above us had a blazing row at 4.00am of which I heard practically every word. The hotel is not near any other amenities. You can walk to Brighouse in about 15 minutes but it is not really worth it.
17 July 2014
Rated 4.0 out of 5.0 by IT dinosaur Fresh, up-to-date decor
The hotel itself was very well maintained, the bedroom very clean and the beds very comfortable. There was plenty of parking space, although the entrance did have traffic calming posts to navigate through - extremely difficult in a big car like mine, and a little off-putting.
Two niggles - the fluorescent light in the bathroom kept flickering, and, more seriously for me, a complaint I made about the noisy neighbours went nowhere.
Overall, a pleasant stay, which compares very favourably with other hotels in the area.
17 July 2014