Rated 3.2 out of 5 by 196
Rated 1.0 out of 5.0 by JMAUS Needs a refurb
Why do they create an expectation that you can choose between firm or soft pillows and even have the hoops and tags to identify which is which when all the pillows are the same and thin? It is absurd. I generally love staying at Holiday Inns but this one is a shocker.
18 August 2014
Rated 4.0 out of 5.0 by cazziema lovely sea view,friendly helpful staff
stayed at this hotel for one night for my daughters 16th birthday. upon arrival the staff were very friendly and helpful, hotel room was very clean and quite spacious with lovely sea view. there was lots of information in the room about where to visit and about brighton. bed and pillows were very comfy so had quite a good nights sleep with a lovely breakfast the following morning.
the only problem we encountered was the bathroom which is in desperate need of some modernisation or total replacement of the bath,shower and shower curtain,
there was worn out enamel on the floor of the bath, a horrible shower curtain which I wouldn't like to touch my skin. after a very hot day by the beach we were in desperate need of a shower, but had to go without. such a shame as this is a good hotel with excellent staff but we felt a little let down
07 August 2014
Rated 4.0 out of 5.0 by Shilu581 Excellent Staff and Customer Care
Nice hotel, clean room and excellent friendly staff.
07 August 2014