Rated 3.7 out of 5 by 534
Rated 4.0 out of 5.0 by Mr MGL Makeover in progress, so far so good. (in the main)
Recently stayed for 2 nights on local business, had previously stayed approx a year ago, noticed huge changes straight away. The lobby and lounge area are now much brighter and more modern. The aesthetic work being undertaken on the external part of the building were soon forgotten because of the friendly and helpful staff welcome. Room was fantastic (Free Upgrade always helps) loads of space, great view of the seafront (even though it was a wet and windy February) The new Stocks Burger bar attached to the hotel is a great concept and brings a fresh approach to Hotel based dining however I think it was a little too green at the time, as staff seemed to be making a lot of mistakes, missing items off orders and leaving guests having to wait long periods of time between courses. Hopefully things will improve and I look forward to trying again in the future.
February 10, 2016
Rated 5.0 out of 5.0 by MontyWanty Great location & staff with fab refurb nearly complete
Such a great improvement to this hotel since the refurb, which is still ongoing but a lot is complete.
It's location is superb, overseeing the beach and the new 360 tower by the West Pier. The view from breakfast is one of the best in Brighton. The car park underneath the hotel is really useful and not as expensive as the local NCPs.
They've really thought about the refurb. The restaurant is now a burger & cocktails joint with a great wrap-around bar, breakfast was wonderful. The bar is so different, really welcoming and some perfect touches for the modern traveller like USB sockets in all the electrical points (by every table) for device charging.
We have a seafront Exec room, which was vast and comfortable, one of the best beds I've slept in, and a lovely modern bathroom.
I find some of the negative reviews very interesting, This is not a new building and although the refurb has ironed out some of the 80s themeing of the previous look, you still have a very windy seafront hitting the hotel so some nights can be a bit noisy on the windows, and the car park lift and entrance to the hotel looks like a car park lift entrance to a hotel. What do you expect? Gold plated lift fittings crafted by Bentley?
Above all, the staff here are fantastic, the best reception welcome in the entire chain! :)
February 9, 2016
Rated 4.0 out of 5.0 by Busyfool Boiler problems spoilt an otherwise nice visit
The building work at the front somewhat spoiled the arrival. The underground car park is quite tight for my large 4x4, but I managed to park OK
The restaurant had a new menu and opening offers with very nice local beer.
The experience was let down by the 8am cold shower as the hot water system had failed
February 8, 2016