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Rated 4.3 out of 5 by 340 reviewers.
Rated 2.0 out of 5.0 by Unfortunately Kitchen was closed Unfortunately the kitchen was closed for dinner, which made a visit with a family of 5 a more stressful experience. It was open again for breakfast, which the children and I enjoyed. The room had a broken sofa bed, which we had to accept to keep our adjoining rooms. If these issues had not occurred, I an sure it would have been a much better stay. 25 February 2015
Rated 4.0 out of 5.0 by Staff were excellent The hotel was modern and well fitted and clean. The weather was cold and some of the glass areas felt cold because of it. But what set this hotel apart from many others was the staff - all well trained - all took time to greet/smile and that really made a difference. Esther in the restaurant was particularly flexible and helpful. It felt like she was happy to work around our needs and didn't rush us - reception staff knowledgable and friendly too. 24 February 2015
Rated 1.0 out of 5.0 by Disappearing managers I am platinum plus member and have stayed all over the world with IHG. last year I stayed in the IHG chain for 201 nights. But I must say the staff and this hotel were rude and non comunitive, I checked out a day early from this hotel which I have stayed at 36 nights in total in the last year.. I have never been treated as bad asi was this time . It's now 24/02/15 and I am still waiting for a manager to call me back. I have left 4. Messages and I still have not received a call to discuss the experience I had. I will not being staying at the hotel EVER again 24 February 2015
Rated 5.0 out of 5.0 by Great Location - Great Hoetl Totally enjoyed our three nights at the Bristol City Centre Holiday Inn. Our room was large, clean, quiet and comfortable. The hotel staff is great as well, very helpful and friendly. 19 February 2015
Rated 4.0 out of 5.0 by Business travel Great location for access to city centre and for business. Building is big and imposing from the outside (and looks like a typical city centre building). Interior is very clean. Nice restaurant, breakfast, small gym room. Professional and personable reception staff. Will certainly use again and recommend for business and probably a weekend / city break in Bristol. Good bars and restaurants in walking distance, also theatre and music venues and shopping centre. Sports venues a little further away but short taxi ride (football / rugby / cricket). Reasonable access to the waterfront for running routes (nice in summer). 19 February 2015
Rated 5.0 out of 5.0 by Excellent in every way. Would definitely recommend if there are 3 of you I stayed here with 2 girl friends for my birthday. The executive room was fantastic and between 3 of us was really good value. I shall definitely stay again. 18 February 2015
Rated 5.0 out of 5.0 by Great stay book today Well located hotel with great parking right next to the hotel. The food in the restaurant was excellent and of good quality and portion. We stayed in a standard seven floor room which was excellent. The only negative comment was that the communal hallways were really cold with no heating. We look forward to returning and sampling the hotel food again. Thanks goes to all the staff who made are stay memorable. 18 February 2015
Rated 5.0 out of 5.0 by Lovely hotel, perfect Base for Bristol and surrounding areas Very enjoyable stay. Nice size room and very comfortable beds, with a choice of pillows. Shower was amazing. Breakfast was very good value for money and waitress was exceptionally good, Only issue was the choice of food in the restaurant, although we found a lovely Chinese place just up the road Location is good and car park very convenient being under the hotel, you feel very secure when loading and unloading. Although a little expensive 18 February 2015
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