Rated 4.3 out of 5 by 99
Rated 5.0 out of 5.0 by Picard516 Relaxing stay
Great hotel with great staff. Room upgrade which is alway nice. Food good and staff excellent as always.
01 December 2013
Rated 4.0 out of 5.0 by OSDWeathers Recent Conference Stay 22-25th November 2013
Rooms well appointed, wireless connection available in common area but have to pay if you want the same access in your room. Typical of the UK but else where wireless connections are free in similar hotels of similar standard. Why bother charging for room use when free in common areas ? Bar service good, prices comparable to UK bar prices. GBP 4.00 per pint, same size measure Hanoi Vietnam en-route home, just 50 cents US...........but that's life ! Bed very comfortable and HI policy on pillow types a great idea. Food service selection good, wait staff good, full English breakfast good. Plenty of parking at no cost which if you stay at a property should be the case. At HI Gatwick there's a charge for guests overnight of GBP 10.00 per vehicle quite an ask when an in-house guest. All in all this is my 2nd stay at Bromsgrove HI each time a minimum of three nights. Value for money is acceptable. Only negative comment was over weekends difficult to get any repair job actioned. Toilet flush took 5-6 depressions to work reported twice and no action taken by reception staff, but all in all to be expected. I trust the next guest in the room I had only needs to flush once !!
30 November 2013
Rated 3.0 out of 5.0 by Fundamental Fundamental
First time reception was very poor. The place is massive and attractive. One lady at the reception looked tired and unconcerned. She pointed at the direction to my room. With my language, wobbled going the wrong direction almost a hundred yards away. Met one guest who was also fuming trying to find the room. Came back to trace the numbers again, to my room, the receptionist not seemingly disturbed by my wondering away in the wrong direction, pointed another direction.
to cut the long story short, my was good, eventually I settled down well after spending almost twenty minutes to find my room.
27 November 2013