Rated 3.8 out of 5 by 341
Rated 3.0 out of 5.0 by Obelix My stay in this hotel
The hotel overall is very good, some issue that I encountered:
1. Upon arrival there is no reception only 8 monitors for self check in for there was no help. Only one staff members for +/- 6 guest that wanted to check in. This is not service.
2. The sheets where two days in a row not changed. The bed was made but sheets not changed. The second day I did find the manager and they came to change them, I was not given any price reduction for this inconvenience.
January 29, 2016
Rated 5.0 out of 5.0 by Slim2A Great staff at this hotel !!
Very friendly and caring staff, always smiling and willing to help. A credit to the hotel.
Food was very quickly served in the new restaurant area close to Reception. Only one downside - the menu has been changed and there is seemingly less choice, but the quality is excellent.
For a hotel close to the airport, I recommend it fully.
January 26, 2016
Rated 4.0 out of 5.0 by ERCle2 Upgraded restuarant & bar
The revamped ground floor restaurant and bar has made a real difference to the hotel providing a intimate and relaxed atmosphere to work and/or relax.
The staff are very welcoming as they always have been.
I don't like the self-service checking in/out service as it removes the personal touch but I guess that is progress.
I always try to stay here when visiting Brussels on business.
January 26, 2016
Rated 5.0 out of 5.0 by RobinH1066 Great new restaurant
Very good stay. Wonderful service from the front desk - I had an issue with my company shuttle booking which was quickly fixed. The new restaurant is a big improvement with a wide variety of dishes on offer.
January 25, 2016
Rated 4.0 out of 5.0 by bb26789 Buisness trip
Great hotel for business trip, nothing too much trouble for the staff. Everything needed was available and would not hesitate to stay again
January 24, 2016
Rated 2.0 out of 5.0 by KJRG overnight stay
see notes on survey lobby food is poor, hallways are dirty, staff is nice, rooms comfortable, good location for airport access
January 21, 2016
Rated 4.0 out of 5.0 by PN2016 Great hotel and restaurant
As it was my first renewed experience after a couple of months, I was pleasantly surprised when entering the lobby.
The restaurant was moved down and was well decorated with alot of space. I could easily work without being disturbed while there were plenty of guests.
The room was nice and comfortable. There was a desk behind the bed on the 7th floor. Bathroom included a bath
Great location eventhough I mainly travel by car. Brussels Airport is very near while I have not heard a single plain!
January 19, 2016
Rated 4.0 out of 5.0 by rino1334 chambre banale
chambre banale et confort moyen.
partie du personnel a la reception ne parle pas ou presque français et n'est pas au courant de toutes les demandes.
January 18, 2016