Rated 3.6 out of 5 by 84
Rated 2.0 out of 5.0 by FreakWentTraveller Holiday Inn Brussels
Hotel used to be a classic holiday inn with good airport shuttle service, good bar with local character and superb breakfast. Now it is some ultra modern hotel (stupid theme of Swedish word for fun 'skoj' which no one understood) with a minimalist design.
Unlike earlier days shuttle to and from airport not continuous (eg latest one in the morning from hotel to airport is 9:15am).
Breakfast absolutely dreadful - cold plates for hot breakfast, disgusting hot breakfast items available just to name but 2)
27 July 2014
Rated 4.0 out of 5.0 by SergioBP Comfortable and close to Brussels Airport
Nice hotel, comfortable room, good internet. Very close from Zaventem Brussels Airport and offering shuttle service. Food in restaurant needs improvement and it's a little overpriced.
25 July 2014
Rated 1.0 out of 5.0 by may9 Worst holiday inn ever!
I was in Brussel for a festival weekend and stay in this hotel throughout my stay and it was a horrendous experience! There was a heat wave in brussel and the air conditioning wasnt working! We reported it on the very first night and I can understand it was a bit too late to get it fix but the hotel cannot even offer a fan or something to keep us going through the night. The receptionist was not friendly at all and didn't even apologize for it. I reported the incident again on saturday morning but came back to the same condition at night. It was a different receptionist but the same thing happened and i've been told no maintenance work over weekend. No one apologize to us about it at all and didnt even send anyone up until the 3rd time i rang. Shocking enough when the man came up to have a look he asked why did we not reported it earlier as there is usually someone here to do it during the day and there's no record of this problem has been lodge. We have to live in the hotel for 3 nights without air con during summer. This is not reasonable at all and i'm beyond disappointment with the service.
24 July 2014
Rated 5.0 out of 5.0 by ACG01 Brussels
This hotel was great. Would like to have been able to stay longer .
The hotel was clean, rooms were well appointed . with plenty of room for work/ eating. A large desk area at head of bed .
Very nice fitness room. Staff very friendly. Shuttle to airport timely.
Unfortunately the main dinning room was closed during our stay but the food provided was good.
I hope we have an opportunity to stay here again. I wish all Holliday Inns were like this hotel. They are a great model.
23 July 2014
Rated 4.0 out of 5.0 by AnneOH Great airport location
Room was very clean, comfortable and was not noisy despite close proximity to Brussels Airport. Breakfast in the morning was great, with numerous items to select. Hotel shuttle bus was great both at hotel and airport pickup!
21 July 2014
Rated 3.0 out of 5.0 by leoanddict nice staff and pool but poor sleeping
Excellent swimming pool;staff friendly and helpful;location for airport excellent;bed not good:too small and with a hole; planes can be heard so sound isolation insufficient
21 July 2014
Rated 2.0 out of 5.0 by kk32 Conmfortable but NOT SAFE
Watch out for security in this hotel. There are thieves in lobby who stole things and the in-house security is very lacking with little or totally no security on watch at all in this hotel. Guests are also not being warned about any possible theft in this hotel. The assistance provided by this hotel during the time of needs is also very minimum except to call the police for you - that also takes time for them to do so when they are available as they will attending to incoming guests.
I believe the priority is to get business rather to help when you are REALLY REALLY in need of help.
20 July 2014
Rated 5.0 out of 5.0 by Montana44 A good quality hotel
Better than your average Holiday Inn, clean modern and well presented. Good food, service a little slow though, check in at night was also slow as only one member of staff on. But small things in light of a great room, clean, well fitted and quiet.
Will happily stay there again.
20 July 2014