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Rated 3.8 out of 5 by 93 reviewers.
Rated 1.0 out of 5.0 by Poor Service When we arrived were told that lift was going to be out of action as it was being replaced and were given the opportunity to out our bags in the room even though room was not ready, which we appreciated. There are some issues with this hotel. The interent in the room only worked over by the door way . When we went to down for dinner that night we werer told that there was not enough ingredients to cook the dinner. the receptionist was also the cook and the waitress. However upon checking out the manager offers to refund us our car parking fee for the night as a gesture of good faith which we appreciated. 04 August 2014
Rated 2.0 out of 5.0 Below ordinary hotel Hotel is located close to european parliament and the staff was very good. However, the hotel itself is very small with almost no lobby, with old and not very well designed building. Rooms has old furniture and elevator is quite small. There was one person preparng and serving the breakfast, so it looks understaffed. Even the wardrobes were poorly designed. On one side, there was a panel and on the other half, there was safety locker, so practically you cannot hang anything there. Room and bathroom aminities were similar to what you expect in holiday inn express. Overall if you are travelling with family, i would not advise this. 16 July 2014
Rated 4.0 out of 5.0 by Great service Polite, attentive, friendly, helpful staff make up for the lack of choice in the dinner menu. 13 July 2014
Rated 4.0 out of 5.0 by Great Weekend Value The weekend pre-paid rate of 40 Euros per night and 8 Euros for breakfast for two persons is a great value. They need to do something about the slow elevator. I was told by the staff that they will have the elevator replaced in November. The sooner, the better. Tip for parking: On weekends don't bother with the 28 Euro per night underground parking garage. Park on the street for free. 12 July 2014
Rated 4.0 out of 5.0 by Quiet in the EU Quarter of Brussels I have styed here before. Convenient for the EU Commission buildings in Schuman, the Schuman transport hub and the bus from the airport (which is often quicker than a taxi). The hotel has been kept up to date and the rooms, internet and staff are all great. THe restaurant is basic for dinner, but convenient and the staff were attentive. Overall, one of my preferred hotels for an overnigjht stay in Brussels. 04 July 2014
Rated 3.0 out of 5.0 by Good location Very close to the underground. Some of the facilities have been renewed - reception, bar, bathrooms. Comfortable beds, and good room size. 03 July 2014
Rated 5.0 out of 5.0 by Pleasant staff Excellent staff at check-in/out and in the bar area. In the morning the breakfast was basic and was not replenished too well. Would recommend if staying in Schumann area 23 June 2014
Rated 5.0 out of 5.0 by Great service! We stayed for two nights with family, we were upgraded to a junior suite room with a kitchenette which helped a lot with two kids in the room. 21 June 2014
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