Rated 4.0 out of 5 by 239
Rated 5.0 out of 5.0 by Travelpunter1 Generous Staff
Hotel is minutes walking away from Euro commission, public transport and shopping, Check-in was swift, room came with standard Holiday Inn amenities.
Initially I was sceptical about the noise coming from the street looked liked some kind of protest or demand, but it slowly faded as the hour passed by.
I must say the bed wasn't a good-fit for two persons, I should have gone through the reviews before.
Overall the generous Staff, won all my stars
May 15, 2016
Rated 5.0 out of 5.0 by MBT917 Great location. Comfortable and large room. Excellent wifi. Great shower. The TV didn't work.
This hotel is very close to the Shuman metro station and looks very new.
I reserved a room with one king bed and a sofa bed. The room was way larger than I imagine. I was very pleased.
The lobby was clean and comfortable to lounge.
I have stayed in other IHG properties and non-IHG hotels in Europe. This hotel's wi-fi is one of the best. It is stable and fast.
The doors are not very noise-canceling so I can hear guests talking in the hallway.
None of the free channels on the TV worked. The TV was nonresponsive when I select any of the channels.
As a Spire Elite member, I did not feel I was recognized.
May 6, 2016
Rated 5.0 out of 5.0 by kono1 Ruhiges und angenehmes Stadthotel
sehr guter Service
May 2, 2016
Rated 3.0 out of 5.0 by Alfie62 very average
if some reviewer have rated this hotel as excellent then they have not stayed at any other holiday inn hotels compared to others holiday inns this hotel is poor mostly because the staff seem unhappy and bored. the restaurant isn't really a restaurant it is more like a café the bar area is so small is hard to find but the biggest disappointment was the bathroom not being clean properly. well it is a holiday in and I am impressed by other holiday inn hotels and will stay at with them again.
April 29, 2016
Rated 2.0 out of 5.0 by Eklektik92 One night at HI Brussels Schuman
In short: great rooms/location but hotel personel (reception) and food offer not at the level...
A- No recognition for being an IHG rewards member and so no free drink offered or points...
B- When checking out, the lady on duty did not asked me if I have enjoyed my stay or not....while the she did so with the client just before me. Are there clients which are more valuable than others? On which criteria...?? Just trying to not misunderstand...
C-Quality of the dinner (hamburger): just awful...while rather pricey...not at the level at all.
A- Rooms are great and clean
B- Location : perfect when doing business near the EU offices
April 27, 2016
Rated 4.0 out of 5.0 by MartenK Good stay
I have the Holiday Inn Schuman many times now to attend meetings in Brussels within the EU. for this the location is excellent. The staff is friendly and helpful and the rooms are roomy and good. In the past there were some maintenance issues with the lifts but these have been resolved now.
April 23, 2016
Rated 3.0 out of 5.0 by zimmee a tad disappointing
this was not my first stay.
i did not receive my 04:15 wake up call. this was bad as i needed to catch the 1st airport bus. i complained to IHG and have yet to receive a reply from the hotel management.
on my previous stay i November i was offered free hot drinks all afternoon (Saturday). this time, holding a cup of tea, i was asked why i had taken alone and that there was a charge. this was most embarrassing and confusing.
i did check in early. although a room was made available it was not an executive room. not the fault of the hotel. my impression was though that no effort was made to re-assign rooms. what i had been pre-assigned was not available, so i was given a regular room...
April 14, 2016
Rated 5.0 out of 5.0 by HashtagJerry Convenient Hotel and excellent service
This hotel was a convenient location for all the Brussels landmarks/places we wanted to visit. Sunday was a perfect day to check-in for the free curb-side parking in the area. Excellent service for friendly and professional staff (reception/restaurant etc.) Although, wife was not happy with the pillows and we were too exhausted requesting for a comfortable pillow option if it was even offered.
April 13, 2016