Rated 4.0 out of 5 by 234
Rated 4.0 out of 5.0 by MartenK Good stay
I have the Holiday Inn Schuman many times now to attend meetings in Brussels within the EU. for this the location is excellent. The staff is friendly and helpful and the rooms are roomy and good. In the past there were some maintenance issues with the lifts but these have been resolved now.
April 23, 2016
Rated 3.0 out of 5.0 by zimmee a tad disappointing
this was not my first stay.
i did not receive my 04:15 wake up call. this was bad as i needed to catch the 1st airport bus. i complained to IHG and have yet to receive a reply from the hotel management.
on my previous stay i November i was offered free hot drinks all afternoon (Saturday). this time, holding a cup of tea, i was asked why i had taken alone and that there was a charge. this was most embarrassing and confusing.
i did check in early. although a room was made available it was not an executive room. not the fault of the hotel. my impression was though that no effort was made to re-assign rooms. what i had been pre-assigned was not available, so i was given a regular room...
April 14, 2016
Rated 5.0 out of 5.0 by HashtagJerry Convenient Hotel and excellent service
This hotel was a convenient location for all the Brussels landmarks/places we wanted to visit. Sunday was a perfect day to check-in for the free curb-side parking in the area. Excellent service for friendly and professional staff (reception/restaurant etc.) Although, wife was not happy with the pillows and we were too exhausted requesting for a comfortable pillow option if it was even offered.
April 13, 2016