Rated 4.1 out of 5 by 288
Rated 1.0 out of 5.0 by worktraveler2793 Annoying
Got spammed in my business email box 5-10 times after stay regarding this survey and "Thank you". I have unsubscribed numerous times. Hotel says IHG members were upgraded to better room. I received a smaller room, one less bed, and a loud refrigerator as a result of the so-called upgrade.
19 January 2015
Rated 4.0 out of 5.0 by Finnsterling very nice
Not much to say other than everyone I dealt with at Hotel was fantastic. Hotel restaurant food was just ok. Only a few places within walking distance to eat. Room was great.
17 January 2015
Rated 5.0 out of 5.0 by audit25 Comfortable beds and great service
Thank you Buena Park for noticing I have been a Platinum member for nearly 15 years and posting Welcome points when you offer them to IHG members. Please continue to have excellent customer service.
Everything was perfect, however when you upgrade your Platinum members, there should not be stains on the carpet, either have them cleaned or new carpet would be great.
I love this hotel and will be back soon..
13 January 2015
Rated 3.0 out of 5.0 by Shuman1048 Tired Hotel Property
One elevator did not work correctly, it shook violently at the top floor. The lock mechanisms on the doors where finicky. I needed help getting into the gym room due to the lock issue. There were no free weights in the gym. The gym didn't open until 5:30 am. Also, for the price I paid, I would have expected some sort of breakfast to be included. Also, the rooms on one side of the hotel had too much highway noise. I had to change rooms to the other side of the hotel.
11 January 2015
Rated 3.0 out of 5.0 by markhhc room pass card
change or upgrade the card system so it is not sensitive to near to credits cards, cell phones, etc.
08 January 2015
Rated 4.0 out of 5.0 by Gusndeb Perfect Knotts get away Spot.
Nice hotel easy to get to, a nice walk to the amusement parks but not that bad. There are cheaper places closer to the parks but they are not as visually appealing as this one.
07 January 2015
Rated 4.0 out of 5.0 by TNurse Wonderful Stay
Wonderful stay, comfortable and close to many activities
05 January 2015
Rated 2.0 out of 5.0 Leisure
Front desk service in the evening was not delightful at all. This person was rude and we were having an issue with the heating element in the room.
05 January 2015