Rated 4.3 out of 5 by 554
Rated 5.0 out of 5.0 by bbjohnson Great Service and great Location
first time here and it was great, has a restaurant and entertainment on the weekends.
24 hour front desk service, i will be back again.
July 26, 2015
Rated 5.0 out of 5.0 by RON.24 OUTSTANDING SERVICE , LOCATION, AND GREAT ROOMS
THIS WAS THE BEST HOTEL I STAYED IN WHILE ON MY 15 DAY VACATION; THE LOCATION WAS GREAT TO GET AROUND IN LA, THE ROOMS WERE CLEAN, COMFORTABLE BEDS,(I HAD 2 QUEEN BEDS IN MY ROOM) CUSTOMER SERVICES WAS OUTSTANDING, ( THEY ALWAYS HAD TIME FOR ANY QUESTIONS YOU MIGHT HAVE AND THEY MADE YOU FEEL A EASE.) PARKING WAS GREAT AND RIGHT ACCROSS FROM THE HOTEL, CHECK IN AND OUT FAST AND EASY. THE HOTEL HAD EVERYTHING YOU COULD WANT, ENTERTAINMENT, DINING AREAS, AND EVERYTHING ELSE. THE HOTEL IS LOCATACTED IN A VERY NICE AREA, VERY QUITE, AND MANY SHOPS, AND RESTAURANTS; I WISH I COULD HAVE STAYED LONGER!!!
lOVED IT; RECOMMEND THIS HOTEL TO EVERY ONE WHO IS GOING TO LA.
July 25, 2015
Rated 2.0 out of 5.0 by Frank3n2 Bad Experience. Ruined Anniversary Night
Called in a Reservation on their site. The person worried about signing me up for their rewards program, misspelled my last name. Couldn't find my reservation. Suggested I go elsewhere. Every where else was full. 2 hours later, and it's now after midnight. Another employee offered to help. They found me. Within 5 minutes. Yay! Blamed it on the other desk people computers on having limited access. [ more like laziness and not caring ]. Our first Anniversary Night. Spoiled! No Romance when your upset and tired. Next time, I will go elsewhere. I also, never received an email. With my confirmation Number or info. But, they did send an email asking for my experience. Imagine that.
July 22, 2015