Rated 4.2 out of 5 by 265
Rated 1.0 out of 5.0 by OC2014 I don't recommend this Hotel
This hotel is always doing construction and there is a lot of noise. This is the only Holiday Inn that do not give you a bottle of water when you arrive. I had to teach a business class and we found hairs inside the food twice. If you go to the pool and you need food or beverages, there is nobody there, you need to call the front desk and they transfer you to an extension # where they don't answer the phone.
28 July 2014
Rated 1.0 out of 5.0 lost my room, didn't get what i was promised.
upon arrival, the hotel had given away our room. We had booked a 2-double beds, non smoking, and all they had left was a king with a pull out sofa, or a smoking room. This was unacceptable after traveling with a colleague all day. We had to take the room with the king and pull out sofa :( which we all know those are uncomfortable no matter what. The staff tried to make it up to us by saying that they would send up extra blankets and complimentary breakfast - to which we definitely agreed to. Neither of these showed up at our room.
28 July 2014
Rated 5.0 out of 5.0 by NBynum Excellence all around.
I stay here often. I have never had a bad experience. It's also conveniently located to the airport, restaurants, stores, interstates and the hub of Burbank.
26 July 2014
Rated 4.0 out of 5.0 by USATVL63 Courteous staff and clean rooms
Our room was very spacious and clean, decor was updated, flat screen t.v., small fridge, microwave and coffee maker. Traveling with teens, they loved the free WIFI and close proximity to mall, movie theater and restaurants. Staff was friendly and helpful.
25 July 2014
Rated 5.0 out of 5.0 by amip freindly and helpful staff
The staff was very passionate about each client. I requested for a handicap accessible toilet which was not available that time, but the manager provided the bathroom stool. Finding the stool was very tedious job for them as they went through each room where they had it earlier. Really appreciate their effort and patience. This shows how passionate they were about their client.
25 July 2014
Rated 4.0 out of 5.0 by Tim P design Newly renovated rooms welcomed improvement!
My stay in a newly renovated was a welcoming change. I had stayed here a couple of years ago and was disappointed in the "quality" of the room. New room was fresh, great desk chair. Wish there were outlets at nightstands for plugging phone in next to the bed, love lamps with the outlets in them. Decor is nice but a bit " all over" the place ( traditional, modern, gardenesque) just not cohesive. Bed was comfortable though!
25 July 2014
Rated 5.0 out of 5.0 by Buster52 Two nights Stay in Burbank
I was not sure what to expect due to the somewhat mixed reviews and also due to the size of the hotel. Upon arrival I first noticed that it was very conveniently located, easy on easy off from the I-5. I also noticed that the lobby was very clean as was the parking lot area. The front desk staff and concierge were exceptionally friendly and knowledgeable to answer all the questions that I had. The room itself was very large and clean and the bathroom was very nice, possibly recently remodeled. Overall I really enjoyed my stay at the Holiday Inn Burbank-Media Center and I will definitely recommend it to friends and family that might find themselves in this area and I would most certainly stay here again myself.
24 July 2014
Rated 5.0 out of 5.0 by Denise18 Comfortable & friendly place
We stay here for business every couple of months and we find it very reliable. Love the long suite and the breakfast. Good location to explore Glendale.
23 July 2014