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Rated 4.3 out of 5 by 316 reviewers.
Rated 5.0 out of 5.0 by great service I had a great experience, friendly staff, comfortable enviornment. 19 September 2014
Rated 1.0 out of 5.0 by No hot water! Drove all day to get there. Got up early. No hot water! Called front desk. Said they were working on it. 2.5 hours later no hot water. Asked front desk mgr. for a comp. Said no. I have used IHG in US and England. Platinum member for a number of years. Satisfaction guarantee warranty was not true. Very disappointing. Wife was very upset because she wanted to stay elsewhere and I convinced her to stay at HI. Bad choice! 18 September 2014
Rated 5.0 out of 5.0 by Burbank Stay Very nice, good value, all of the staff made you feel at home. 18 September 2014
Rated 4.0 out of 5.0 by Very nice weekend Really enjoyed our stay at this hotel. Other than not being able to check in early, everything was best. I do understand it was a busy weekend with weddings and the One Direction concert. I look forward to returning very soon... This hotel is in a great location and walking distance to many eateries and bars! 17 September 2014
Rated 5.0 out of 5.0 by Execllent Hotel - Great Customer Service This hotel is fantastic! The entire staff was friendly and professional. Very clean room with comfortable beds. This hotel is walking distance and minutes away from the Burbank Town Center (shopping mall). Great hotel to stay at with family and friends. Staying at this hotel made my trip very pleasurable and enjoyable. Thanks to the "entire" staff at Holiday Inn Burbank-Media Center. 17 September 2014
Rated 5.0 out of 5.0 by Great place & Staff Love this hotel, always stay here when we are in the area, it's right off the freeway and in the middle of tons of stores & restaurants. Easy & fast check-in. The bed was super comfy and staff was very friendly. 16 September 2014
Rated 5.0 out of 5.0 by Nice Stay Overall enjoyed the hotel and staff was very pleasant. Only down was that the hotel does not have central heat/air so the room a/c was noisy. Otherwise, no complaints. Very clean. Easy access to freeway (I-5). 15 September 2014
Rated 5.0 out of 5.0 by Great Customer Service by Entire Staff and Excellent Hotel Appearance This hotel is fantastic! Entire staff was welcoming, friendly and professional. The cleanliness of the room was great and had comfortable beds. Hotel is walking distance and minutes away from Burbank Town Center (shopping mall). A great hotel to vacation at with family and friends. I had a very pleasurable and enjoyable stay. 15 September 2014
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