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Rated 4.3 out of 5 by 319 reviewers.
Rated 5.0 out of 5.0 by Great Hotel and Location They go the extra mile here! Very friendly staff!! Cleanest hotel ever! Great location, value and nice view from the glass elevator. Very much enjoyed our stay! 23 September 2014
Rated 3.0 out of 5.0 by Poor Sleep Get the refrigerator in room 1318 replaced and see what you can do to dampen the noise from the ice maker adjacent to the room. Its impossible to get a peaceful sleep in that room with those noises. 23 September 2014
Rated 5.0 out of 5.0 by My Stay in Burbank The hotel was top notch especially the staff, everyone was so helpful and courteous to me and my family. Parking was easy and abundant, even got a little exercise in by taking the stairs for the ground to my room on the 16th floor. 22 September 2014
Rated 5.0 out of 5.0 by great service I had a great experience, friendly staff, comfortable enviornment. 19 September 2014
Rated 1.0 out of 5.0 by No hot water! Drove all day to get there. Got up early. No hot water! Called front desk. Said they were working on it. 2.5 hours later no hot water. Asked front desk mgr. for a comp. Said no. I have used IHG in US and England. Platinum member for a number of years. Satisfaction guarantee warranty was not true. Very disappointing. Wife was very upset because she wanted to stay elsewhere and I convinced her to stay at HI. Bad choice! 18 September 2014
Rated 5.0 out of 5.0 by Burbank Stay Very nice, good value, all of the staff made you feel at home. 18 September 2014
Rated 4.0 out of 5.0 by Very nice weekend Really enjoyed our stay at this hotel. Other than not being able to check in early, everything was best. I do understand it was a busy weekend with weddings and the One Direction concert. I look forward to returning very soon... This hotel is in a great location and walking distance to many eateries and bars! 17 September 2014
Rated 5.0 out of 5.0 by Execllent Hotel - Great Customer Service This hotel is fantastic! The entire staff was friendly and professional. Very clean room with comfortable beds. This hotel is walking distance and minutes away from the Burbank Town Center (shopping mall). Great hotel to stay at with family and friends. Staying at this hotel made my trip very pleasurable and enjoyable. Thanks to the "entire" staff at Holiday Inn Burbank-Media Center. 17 September 2014
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