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Rated 4.3 out of 5 by 776 reviewers.
Rated 5.0 out of 5.0 by First time in California You guys made my first time in California stellar! Great room, I was accommodated with the type of room I requested & the hotel was top notch. One thing that was a nuisance was the lack of a parking pass, I had to get a new ticket & have it validated every time I wanted to go somewhere. Shout out to your maintenance guy for fixing our power outlet issues & giving us power extensions, he saw us walking to the hotel from in and out at night & gave us a lift for free! June 27, 2016
Rated 5.0 out of 5.0 by great service I would recommend Holiday Inn Burbank media center to those seeking a calm and soft environment. You will experience a superb customer service, great food and very friendly environment June 26, 2016
Rated 5.0 out of 5.0 by Solid experience and value This hotel offered us the most room for the best price, versus several dozen similar properties in the area. The pool and air conditioning were outstanding during the heat wave that happened during our visit. We did not use the restaurant, but restaurant staff were quick to provide plasticware when I requested some for my toddler son. The hotel looks recently remodeled and everything seemed clean and in good condition. My only hesitation is that lobby and curb staff were not "above and beyond" friendly and warm to the standard I see in some of the hotels that place heavy emphasis on customer service. They were friendly when greeted, and adequately helpful, but there was not an extra warmth that a really great place exudes. June 24, 2016
Rated 5.0 out of 5.0 by Clean, convenient hotel. I stay here every year for an annual Dodger game. I would highly recommend this hotel. Always clean with very friendly, helpful staff. Very convenient freeway access and within walking distance to many shops, restaurants and the mall. Parking is in an adjacent structure ($12 a day) and there is always plenty of available spaces. Pool is a bit small with not a lot of shade and always crowded on hot days but it's well-maintained. June 22, 2016
Rated 3.0 out of 5.0 by Dirty Bathroom/Parking Fee 1. Only one person working at check-in so waited for about 20 minutes. 2. Dirty Bathroom - very gross yellowish fluid stick on toilet water tank. Mentioned to manager at checkout - he said he will take care of me next time but I am not sure what would attract me to come back rather than staying at other hotels. 3. Newly implemented $12 parking fee (more for non-IHG member) was not disclosed at the time of booking. June 17, 2016
Rated 5.0 out of 5.0 by Buffet breakfast The buffet food was dry from being under heat too long. The manager ws very accomodating abd replaced our meal w/ a fresh one from the kitchen. We felt this was an excellent accomodation and we did not have to ask when we mentioned the issue. June 17, 2016
Rated 5.0 out of 5.0 by Great stay Close to Griffith park and universal studios. Great price and nice hotel. Windows did not keep much noise out but we were high up so it didn't bother us. The hotel is next to the freeway. June 15, 2016
Rated 5.0 out of 5.0 by ENJOYABLE STAY Best Holiday Inn ever visited! Would highly recommend this hotel. June 12, 2016
  • 2016-06-29 T23:18:55.431-05:00
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