Rated 4.3 out of 5 by 776
Rated 5.0 out of 5.0 by Verified Reviewer First time in California
You guys made my first time in California stellar! Great room, I was accommodated with the type of room I requested & the hotel was top notch. One thing that was a nuisance was the lack of a parking pass, I had to get a new ticket & have it validated every time I wanted to go somewhere. Shout out to your maintenance guy for fixing our power outlet issues & giving us power extensions, he saw us walking to the hotel from in and out at night & gave us a lift for free!
June 27, 2016
Rated 5.0 out of 5.0 by Vascovic great service
I would recommend Holiday Inn Burbank media center to those seeking a calm and soft environment. You will experience a superb customer service, great food and very friendly environment
June 26, 2016
Rated 5.0 out of 5.0 by mrhovey Solid experience and value
This hotel offered us the most room for the best price, versus several dozen similar properties in the area. The pool and air conditioning were outstanding during the heat wave that happened during our visit. We did not use the restaurant, but restaurant staff were quick to provide plasticware when I requested some for my toddler son. The hotel looks recently remodeled and everything seemed clean and in good condition. My only hesitation is that lobby and curb staff were not "above and beyond" friendly and warm to the standard I see in some of the hotels that place heavy emphasis on customer service. They were friendly when greeted, and adequately helpful, but there was not an extra warmth that a really great place exudes.
June 24, 2016