Rated 4.2 out of 5 by 265
Rated 1.0 out of 5.0 by OC2014 I don't recommend this Hotel
This hotel is always doing construction and there is a lot of noise. This is the only Holiday Inn that do not give you a bottle of water when you arrive. I had to teach a business class and we found hairs inside the food twice. If you go to the pool and you need food or beverages, there is nobody there, you need to call the front desk and they transfer you to an extension # where they don't answer the phone.
28 July 2014
Rated 1.0 out of 5.0 lost my room, didn't get what i was promised.
upon arrival, the hotel had given away our room. We had booked a 2-double beds, non smoking, and all they had left was a king with a pull out sofa, or a smoking room. This was unacceptable after traveling with a colleague all day. We had to take the room with the king and pull out sofa :( which we all know those are uncomfortable no matter what. The staff tried to make it up to us by saying that they would send up extra blankets and complimentary breakfast - to which we definitely agreed to. Neither of these showed up at our room.
28 July 2014
Rated 5.0 out of 5.0 by NBynum Excellence all around.
I stay here often. I have never had a bad experience. It's also conveniently located to the airport, restaurants, stores, interstates and the hub of Burbank.
26 July 2014