Rated 4.1 out of 5 by 265
Rated 4.0 out of 5.0 by NorfolkTraveller Quiet and comfortable stay only 5 mins from Cité Europe
Reception staff very friendly and welcomming (Samir & Lindy). Spacious room with comfy bed, good TV and WiFi reception, room fridge. Large free car park. Radiator in room was only mildly warm even on the maximym setting. Absence of a room safe. Breakfast staff not as customer orientated as the reception staff. Had to ask several times for items to be replenished.
21 October 2014
Rated 4.0 out of 5.0 by Tansey31 A comfortable bed, helpful staff and dog friendly
I have stayed at this hotel about twice a year for the last five years.
The staff are courteous and considerate.Tthe standard of cleanliness is consistantly good with sweet smelling laundry and excellent beds. Some bedroom furniture has been replaced but most of the bathroom sinks are looking worn . the hotel takes dogs which is most helpful as I always travel with my lab.
Although there are always dogs around I have never been disturbed during the night.
Breakfast service has changed recently I miss the fresh orange juicing machine and it was pleasant to be served coffee or tea rather than to deal with a machine. The breakfast choice of food is great and the last visit i found the bacon and sausage more to my taste. I have also enjoed the little breakfast seasonal surprises that apear from time to time eg. easter eggs, speciality bakes : there was even a basket of donuts this week. Garden needing a bit of tlc not as tidy or well kept as a few years back.
20 October 2014
Rated 5.0 out of 5.0 by NorfolkTraveller Quiet Comfortable stay only 5 mins from Cité Europe.
Reception staff very friendly and welcoming ( Samir
19 October 2014
Rated 5.0 out of 5.0 by whitewell comfortable bed and nice room
Conveniently situated for the channel tunnel, with comfortable accommodation clean and nicely presented. Staff very helpful and efficient.
19 October 2014
Rated 5.0 out of 5.0 by mama59 Great place for night before returning to the UK
This is an ideal place to stay before crossing the channel following a long journey from south west France. The bedrooms are large, comfortable and well equipped.The bathrooms actually have a bath- absolutely vital for a long hot soak after a long journey. Many hotels now only have showers so please don't replace the bath!
Staff on reception are helpful . Plenty of car parking .
Near to the Channel Tunnel .
15 October 2014
Rated 5.0 out of 5.0 by Calella69 Simple, easy and comfortable
Straight forward, clean, very comfortable, quiet with great service from all the staff making this a great hotel to stay at all at a competitive price.
14 October 2014
Rated 4.0 out of 5.0 by Boot91 Good food. Some small niggles.
The little niggles: The foyer is cold and needs some plants and better displays and cabinets. Some low level lighting ie lamps.
The atmosphere in the bar is awful, the lighting kills it. The fireplace is blocked off, open it up and put a fake log fire or something in it as a focal point.
The dining area is better than our last visit ( lighting still a problem).
The shower curtain is useless and as a result the bathroom floods everytime you have a shower. the area round the plug hole in the sink was cracked and black. Towels were near the end of their life. Thats the little niggles out of the way. It is a very nice hotel and we did enjoy our stay very much. The room was good but the best bit was the food and service which we really enjoyed.
12 October 2014
Rated 5.0 out of 5.0 by Francophile2013 Excellent location for a stopover
This hotel provides everything needed for a good stopover when driving to or from the continent.
Easy to find.
Ten minutes or so from Eurotunnel,
Easy access to and from the motorways
Spacious clean room, good bed.
Within easy walking distance from Coquelles if you need to stretch your legs.
Room service is efficient and the food good value.
Two very minor gripes.
It is looking a little old now (particularly the bathrooms) and at check-in you are told the price of breakfast is €10 at check-out €17. I have to say that when I pointed out the discrepancy my bill was changed immediately
12 October 2014