Rated 4.2 out of 5 by 146
Rated 3.0 out of 5.0 by Martin1958 Ok for a stop over
We booked this hotel for three nights to use as a base whilst we traveled to a few Christmas markets in nearing towns.
The reception staff were very friendly when we arrived and checking in was quick and easy. We had booked an executive room and was quite spacious and had a very large comfy bed.
The hotel was a little dated and could do with a touch up here and there but was ok for what we wanted.
The only negatives really were, cleaning of the room, when my wife checked under the bed on our last day she was horrified to find a bit of rubbish bags etc left by previous customers. Also the toilet pan was badly stained and needed replacing , it also dripped water most of the time.
The service in the bar by one young lady was pretty poor, she give us the impression by rude manners and rolling of her eyes that she did not want to be there yet alone serve us.
The continental breakfast was fine except for the hot food which looked under cooked and unappetizing , so stayed clear of that.
The car park in the night was dark and filled up easily as the local police cordoned off half of it to park up all their police vans all day and night .... Not sure what that was all about !
06 December 2013
Rated 4.0 out of 5.0 by Beachhut27 Restaurant
A great stay as usual. Very good service at breakfast.
Saturday evening in the restaurant was very poor. Service was very slow and certainly lacked professionalism eg cutlery missing & lack of attention to detail by staff.
05 December 2013
Rated 4.0 out of 5.0 by FrequentTraveller2 Good Location for English Guests
This hotel is pretty is all that I expect from a Holiday Inn. Reasonably equipped room, nice and clean, comfortable bed with a choice of pillows etc. It is really close to the Eurotunnel car terminal and only 2 minutes drive from Cite de Europe for people who are on a beer run from the UK. It has plenty of free parking unlike many of the other Calais hotels. All the staff I dealt with spoke reasonable English and were helpfull. Only 2 gripes, (1) the hotel beer is expensive & (2) the desserts were too large but nice.
I did not try the pool & gymn area so I cannot comment on it.
We would probably stay here again.
03 December 2013
Rated 5.0 out of 5.0 by Dcs49 Great value and friendly helpful staff
This was our first stay at a HI in France and it surpassed expectations.
Room was large and airy. Staff were very friendly and helpful. Only drawback was a dog owner leaving his or her animals alone in the room all evening. Naturally they barked incessantly.
No complaint made as staff have enough to do without getting involved with thoughtless pet owners.
Both bar and restaurant meals were well presentedand good value.
02 December 2013
Rated 3.0 out of 5.0 by Jester69 staff & service
It is over a year since we stayed here and the Dining Area for breakfast has moved. We were not impressed with the standard of the cooked breakfast and the cornflakes are now dispensed from a plastic container. The cornflakes were stale. The evening meal was poor. The lamb dish was not very good as the quality of the meat was not very good and the vegetables were not very hot or properly cooked; The gnocchi dish was not very good as the gnocchi was heavy & greasy. The cost was high & the quality poor. No one came to ask if the meal was o.k.. One of the waitresses was obviously a heavy smoker judging by the strong toxic smoke smell that accompanied her presence.. The bar was not staffed adequately as there was no one there and a staff member had to be found to locate the bar person.
01 December 2013
Rated 4.0 out of 5.0 by Marty13 Excellent spacious comfortable rooms
A very comfortable hotel we have stayed in many times before. Restaurant excellent. I would have no hesitations in reccommending this hotel.
28 November 2013
Rated 5.0 out of 5.0 by Blur49 Overnight shopping spree
Executive room was fine for 2 adults 2 small children, hotel felt spacious and enjoyed an excellent dinner/service which was priced about right. Good to play pool and have a swim too.
Perfect for tunnel/shopping will definitely return.
28 November 2013
Rated 4.0 out of 5.0 by Ibehem Very nice for value!
Very friendly staff, warm welcome! Ok, the room are a little bit old, but confortable.
Pool, sauna, wellness free and nice.
I was upgraded which was a very nice surprise too!
27 November 2013