Rated 4.1 out of 5 by 231
Rated 3.0 out of 5.0 by Maga100 Bland room
Overpriced for this boring room but it was all very clean.
19 August 2014
Rated 3.0 out of 5.0 by JandJD Mixed Feelings
The hotel is near to the motorway, and about 15 mins into Cambridge. You can get a bus into Cambridge the stop is only 5 mins walk from the hotel and the drivers are helpful. It is a 25 min walk down into a small village with a few nice pubs where you can get a nice meal the Rose and Crown was very friendly but you need to book if you want to eat as it gets very busy. We had a executive room which had a mini bar but we would of rather had it empty for our own use, I think it would be better if you were asked prior to your stay if you want a stocked mini bar. I dont think I would pay for an executive room again as I don't think the difference is worth it. The so called luxury toiletries included a shoe shine and sewing kit which I could of done without!! We didn't get slippers and I don't really see why I should point this out if it is standard, the toilet didn't flush very well, waiting around 20 mins for it to refill, I reported this on check out, if we would of reported it after a few hours of arrival we would of had maintenance in the room or had to move room, both being a bind. Some of the staff in the restaurant at breakfast were quite rude, if you were stood at the coffee machine one waitress would push past you and not walk around, the lady cooking the eggs, stood there cooking them for about 20 mins what is the point of having an egg station if they are not cooked to your liking, one man asked if she did omlettes etc and she said no she has enough to do but he could order one, which I don't think he heard and walked away. Some people were looking around for plates etc and the staff wouldn't notice! The staff at the leisure facilities were helpful and the facilites were nice to use. The bar man was also nice and chatty some of the reception staff were also a bit off but others were ok. You got the overall feeling that staff morale was low. I don't think I would use this Holiday Inn again and can say they are not all like this we have usually found staff very friendly and made your stay.
18 August 2014
Rated 5.0 out of 5.0 by George and John Good Swimming and Food
Stayed with my young son after visiting IWM Duxford, which the hotel is very convenient for. Pool was child friendly, as was the restaurant, so we both had a good swim and dinner. Only problem with sleep was a door gap at the bottom of the door that let in too much light from the corridor, but beds very comfortable.
14 August 2014