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Rated 4.2 out of 5 by 313 reviewers.
Rated 2.0 out of 5.0 by friendly staff The staff were very friendly. The room was dirty, stains on the carpet and built up dirt in the corners of the bath room and there was mould on the grout in between the tiles!! The restaurant was closed due to Christmas party's so they had a section by the main door that we were asked to eat in. There was not enough room for all so we had to sit in the bar to eat. The food was cold when it got to us and the empty plates were not removed until we asked for them to be. The managers were running round helping to accommodate those who were going to the Christmas party's and the guests who paid good money to stay were overlooked. Overall it was a disappointment!! 14 December 2014
Rated 4.0 out of 5.0 by Very relaxing especially the Spa A nice clean hotel with spacious rooms. No fridge or safe in room and 2 lamps not working Hotel very busy with functions so we had to have a limited dinner selection in the bar area and we nearly missed breakfast on Sunday as time was changed to 10.30 and we arrived just before this and again we were asked to go to the bar area to have a cooked breakfast but we wanted the buffet so stayed put while they cleared up around us The Spa was wonderful and very relaxing, Reception staff were very good and extended our stay to 2pm 12 December 2014
Rated 5.0 out of 5.0 by Excellent refurbishment, great hotel I want to congratulate Holiday Inn Cambridge on an excellent refurbishment of the guest rooms. I have been staying at this hotel about once a month for the last three years, and it's always been very good. The new room design adds an extra plus: The décor and especially the lighting are excellent and make the room feel comfortable and inviting (I hate the blueish lights that you get in some hotels). The desk is large and there are plenty of power sockets in exactly the locations where you want them. (The mirror even tilts so you can either sit or stand when styling your hair.) Further positives: Always spotlessly clean, good size room, nice bathroom, comfortable bed, great pool and gym that opens at 06:30 so you have time to use it before work, excellent breakfast, good restaurant. Some negatives: The hotel is located in an area with very poor mobile coverage and no 3G (at least not with Vodafone). Unless you are a card member and get free wifi, the hotel wifi is very expensive. The rates are quite high, even with a corporate account. But overall, a very good hotel. 09 December 2014
Rated 5.0 out of 5.0 by Excellent Service, Lovely Modern Hotel and Pool and Gym My husband and I stayed at Holiday Inn for his Cousins Weddding held there in October 2014. We had a lovely comforatble double room for two nights. The resaturant is fabulous for dinner I had fish and chips and Husband had a sirloin steak and salad - both meals were substantial, well cooked and the serivce superb (professional/friendly) Reception Staff were top notch - they really couldn't do enough from extra tea and coffee for the room, free papers and generally a can do attitude. The wedding was really beautiful and all the gusets had a great day including Bride and Groom. The dinner and disco on the evening was also of a excellent quality and rounded off the day nicely. I had a refreshing morning swim before our drive back to Bristol and if I return I will make sure I bring my gym kit too! Thank You xx 08 December 2014
Rated 5.0 out of 5.0 by Businesss Stay with great sleep and service I have stayed here a number of times and it continues to be my preferred hotel in the Cambridge area. Great pool, when I have time to use it, and friendly and attentive staff. 08 December 2014
Rated 3.0 out of 5.0 by Poor WIFI I was disappointed in the overall comfort level of this place. I had severe problems with the WIFI. Many times it would drop out. I also had problems with the shower. THe pressure would go up and down and this was annoying. Last I asked for a morning paper to be delivered but never got one. 06 December 2014
Rated 4.0 out of 5.0 by Birthday weekend All hotel services and staff were good except for our dinner on Saturday night. We had a long wait for an average meal served by 1 good waitress and 1 uninterested waitress. 06 December 2014
Rated 5.0 out of 5.0 by GOOD NO PROBLEMS DURING STAY. EXCELENT STUFF. CLEAN ROOMS. POOR WIFI SPEED. 04 December 2014
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