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Rated 3.5 out of 5 by 200 reviewers.
Rated 4.0 out of 5.0 by Instalaciones a la medida Cosiderando ubicación e instalaciones la estancia fue agradeble y placentera; tienen mucho que trabajar sobre los alimentos y la calidad del servicio de todo el personal en general. November 26, 2015
Rated 4.0 out of 5.0 by Great Off-Zone Hotel We had a great time at the Holiday Inn Arenas. Staff were very friendly and we liked the location - not in the thick of things in the hotel zone, but close enough to enjoy all of Cancun. The food was good and the property is a great value. November 25, 2015
Rated 1.0 out of 5.0 by No se alojen en Holiday inn cancun arenas No sirve su sistema de agua y no se lo solucionan al huésped, solo buscan quedarse con el dinero de tu reserva. El Gerente déspota y malhumorado. Los muebles de las habitaciones bastante viejos y deteriorados. Las toallas a punto de deshilacharse El aire acondicionado ruidoso y sin enfriamiento Sin servicio al cuarto de comida en la madrugada cuando llegas del aeropuerto La ubicación del hotel en un lugar aislado no encuentras nada alrededor. La alberca mal pequeña y mal distribuida La playa pésima con un pequeño espacio para camastros. No vale la pena sufrir habiendo tantos hoteles en Cancún November 24, 2015
Rated 5.0 out of 5.0 by Great Experience All the services provide of the personal are the best quality, the manager of the hotel give the best atention for the customers and they makes you feel as if you were in your home. Excelent service, atention and quality. I would like back soon. November 23, 2015
Rated 5.0 out of 5.0 by Cancun My stay was great from the first night I checked in to the last night I left. The staff was friendly and also knew English. So when I got stuck with my Spanish, it wasn't a problem cus the front staff knew English. When we wanted to know about the area, the front doorman gave good directions and the best mode of transportation. It was a family friendly atmosphere with the option of having an all inclusive on food and drinks. November 17, 2015
Rated 2.0 out of 5.0 by Improvements needed This hotel offers adequate value for the price. However, it must make infrastructure and management upgrades. * Internet connection was patchy at best, Very disappointing, particularly for the business traveler * Parking needs to be expanded. Not enough spaces after 8 p.m. * Hotel must enforce no-smoking areas. For much of my stay, the hallway leading up to my room reeked of smoke * Water pressure is an issue. Faucet pipes vibrated/made loud noises * Food quality needs to improve at the hotel's restaurant November 13, 2015
Rated 1.0 out of 5.0 by Not a great front desk I don't write these often, and have a lot of experience traveling. However I have stayed at this property twice, and both times I felt like the front desk couldn't care in the least if you were run over by a truck while they watched. They are twice as long to check you in and show a high level of incompetents in even the very basic of activities. Also the wifi is garbage. November 10, 2015
Rated 1.0 out of 5.0 by MALA EXPERIENCIA No les recomiendo visitar este hotel porque saldrán desilusionados por su servicio , amabilidad , mal olor en el ambiente , mala calidad de sus bebidas alcoholicos , comida poco variada November 6, 2015
  • 2015-11-30 T12:33:53.636-06:00
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  • cp-1, bvpage1
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  • loc_en_US, sid_CUNMX, prod, sort_default
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