Rated 4.4 out of 5 by 114
Rated 4.0 out of 5.0 by mattjl Nice stay
Overall everything was good, just got stuck in a smoking room, and I don't smoke. Other tham that, nice place and would come back
25 September 2014
Rated 3.0 out of 5.0 by Kevinsa0280 Where is the front desk staff?
We stayed for a wedding, with a large party. Upon arrival back to the hotel, most of our keys were de-magnetized due to storing it with credit cards and such. No big deal, except we had to wait 40 minutes for someone to appear at the front desk. I even called the front desk from the hotel phone, and it went unanswered.
We also weren't thanked for being a rewards member. She keyed in the name and then never mentioned it.
Then there's the breakfast. Or should I say there's no breakfast. The $4 off coupon to the restaurant next door was useless on the weekend. Why even give it to me if we are only staying Sat night? It only aggravated us.
The room was clean and the bed was super comfortable. Check out was easy. The best part of the stay was the maid who said good morning and wished us a nice day.
24 September 2014
Rated 5.0 out of 5.0 by Kevinsa0280 Comfortable and easy to get to.
Hotel was very clean and comfortable. Wish I would have had time to check out the restaurant that was attached.
24 September 2014
Rated 5.0 out of 5.0 by hughie52 Beautiful, clean hotel
Loved the large room and the walk-in shower....cleanest bathroom we've ever had! Choice of pillows was also a perk.
18 September 2014
Rated 5.0 out of 5.0 by jo6062 Great place for wedding party
Very good for wedding party accommodations. Staff was helpful on a number of items like local information. Windows did not have inner blackout curtains is the only suggestion for improvement over the stay.
17 September 2014
Rated 5.0 out of 5.0 by jhoak8 Nice Place
Nice place. Everything was just as I would expect for a Holiday Inn. I slept like a baby. The room was very plush and upscale.
10 September 2014
Rated 5.0 out of 5.0 by tlford Awesome staff
This hotel goes above and beyond to make each and every guest feel like they are in the comfort of their own home. The staff was awesome and very attentive to all of my needs. The rooms are very nice and the bed is like sleeping on a cloud. I will stay here again and recommend this hotel for anyone staying in the Carbondale area.
07 September 2014
Rated 5.0 out of 5.0 by DiggerGirl Best in Town, but Pricey
This hotel is the best in Carbondale, but it is also the priciest. Beds are very comfortable. Staff is great.
05 September 2014