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Rated 4.1 out of 5 by 308 reviewers.
Rated 5.0 out of 5.0 by Night out in the capital!! Celebrating a friends birthday in the city we decided to use some of our reward points staying here!! Lovely warm welcome on arrival ,Very helpful and professional staff on hand to settle us in!! . The room was really nice spotlessly clean and fresh with great view, Enjoyed a few drinks in the hotel bar before going out around the city meeting with friends really enjoyed some of the bars/clubs very friendly atmosphere. After a great night out was great to get back to our room and get to bed ,which was i must say one of the comfortable beds i have had the pleasure of sleeping in for long time,And the fact we had an extended late check out and complimentary parking really couldn't fault the hotel and will look forward to our next stop over in the near future!!!!!!!!!!!!! Many thanks.x 26 September 2014
Rated 3.0 out of 5.0 by Guter Service in abgewohntem Hotel Insgesamt kann man gegen das Hotel nichts sagen. Allerdings gibt es auch wenig, was einen dazu bringt wieder genau in dieses hotel zu gehen. Der Service ist gut, man bekommt alles, was man benötigt. Sinnvoll wäre es, wenn man direkt beim Einchecken über die WLAN Möglichkeiten informiert wird. Auch das es keinen Safe auf dem Zimmer gab oder ich ihn nicht gefunden habe, fand ich für ein solches Hotel schwach. Insgesamt machten die Zimmermöbel einen neuen Eindruck, dies konnte aber nicht darüber hinwegtäuschen, dass die Anlage einschließlich der Zimmer schon ziemlich verwohnt wirken und das Hotel einen Renovierung bedarf. Das Badezimmer einschließlich der Dusche sind nicht mehr zeitgemäß. Auch die Rezeption wirkt veraltet und könnte etwas aufgefrischt werden. Der Straßenlärm war nicht angenehm. Bei geöffneten Fenster konnte ich nicht schlafen, obwohl ich beim einchecken um ein "ruhiges Zimmer" gebeten hatte. 22 September 2014
Rated 4.0 out of 5.0 by Good overall Breakfast staff abrupt and had no sense of humour. 22 September 2014
Rated 5.0 out of 5.0 by Great centre for both leisure and business The hotel is very centrally positioned for shopping, entertainment and business purposes.The staff are friendly and very helpful and the atmosphere in the hotel is great.The rooms are comfortable and the food is more than adequate.I have no hesitation in recommending this hotel. 22 September 2014
Rated 4.0 out of 5.0 by Weekend stag Booked total of 5 rooms for stag weekend. Everyone happy with rooms, location superb and very good breakfast. Would happily stay here again. Big bonus having on site car park. 17 September 2014
Rated 2.0 out of 5.0 by Disappointing This was my second consecutive week at the Holiday Inn Cardiff City centre and I was disappointed with my stay. Laundry put in the previous week wasn't ready, the room was absolutely tiny and the TV remote was missing. It also seems that recognition for priority club members is reserved for those who shout about it from the rooftops and are very demanding or for those who complain. The room was clean enough and the staff pleasant, though it was too much to refill the tea and coffee each day apparently. It is in a great location but overall very disappointing and I shall be looking elsewhere on future visits to Cardiff. 15 September 2014
Rated 5.0 out of 5.0 by Good service,amenable and reasonable food Enjoyable one night stop-over. Friendly and helpful staff and a restful night for me and my wife 10 September 2014
Rated 5.0 out of 5.0 by Unhappy Still in the holiday inn and still we struggle to get any points from there system ? Waste of time talking to Ihg and staff at hotel are very helpful but obviously Ihg need to change there way in dealing with customers great hotel and staff but Ihg waste of time they never reply to e mails 08 September 2014
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