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Rated 4.2 out of 5 by 217 reviewers.
Rated 4.0 out of 5.0 by end of a long weekend check in very good we were early due to light traffic and the front desk staff had no problem with this, the room allocated was okay with a large double bed over looking the stadium the quiet side the bathroom however was small compared to other hotels but okay. what we did find strange was that there were no flannels / face clothes on asking if we could get some we were told they do not have them. The bar drinks and evening meal in the restaurant was excellent, Trouble free check out will stay again next time in the area. 28 February 2014
Rated 5.0 out of 5.0 by Very friendly Staff Great location in the city centre. Great breakfast, the kids really enjoyed their pancakes. The staff were some of the friendliest we've encountered in any hotel. The family room over looking the river was large enough for the four of us, with plenty of space for my daughters to play. Will definitely be staying here again when we re-visit Cardiff. 25 February 2014
Rated 4.0 out of 5.0 Great Welcome and location Great welcome, booked online, the two rooms were exceptionally clean and of good proportions. Linen clean and crisp. Bar staff very friendly and accommodating, as were the breakfast staff. The dining room was large and roomy and gave a feeling of 'space'. The Quality of the food at breakfast was fantastic, hot and lots of choice. Only negative - the booking process did not identify me as a Priority Club/IHG Ambassador - oh well cant have everything - but a great stay. 17 February 2014
Rated 3.0 out of 5.0 by our recent stay As usual,we enjoyed our stay with you in Cardiff;welcoming staff and superb location.It had been noted that we required a safe on our last visit,and,this time were allocated a room with a safe.Our room was not quite ready when we arrived,but apologies were made and drinks were provided whilst we waited.Our only dissatisfaction was the fact that the rroom seemed to have been very hurriedly made up by the time we returned early on Sunday evening.We had to ask for the waste bin to be emptied,and.the bed appeared untidily made up.We had left the room at 11am.and were out all day.This has never happened before and seemed most unusual,Apart from that everything was of the high standard we have grown accustomed to. 13 February 2014
Rated 5.0 out of 5.0 by Best holiday inn We had a very enjoyable stay and found the staff to be very polite and helpful. 13 February 2014
Rated 4.0 out of 5.0 by Nice View This hotel is ideally situated for Cardiff, our room was on floor 6 and the view was fantastic, however this came at a price as the water pressure was awful. The room was clean and very spacious. Drinks were a bit expensive but it is a hotel. 13 February 2014
Rated 5.0 out of 5.0 by International day Used our Priority Club points for two rooms on the Friday, great value! Breakfast was in the Brecon Room, because of a function in the restaurant, so not quite as good as usual (keeping things hot) but our granddaughter made full use of the pancake machine!. Great atmosphere on the Saturday before the match, selling curries to go, a male voice choir and 'Boyceown' outside under the canopy. 05 February 2014
Rated 4.0 out of 5.0 by Excellent staff and good food Stayed three nights from January 11th 2014. Nice hotel, good staff, good food. Standard room on 6th floor was comfortable, quiet and clean BUT let down by shabby furnishings and needed some TLC. Bathroom was small and sink was cracked. Would stay again but not if room was not refurbished. 17 January 2014
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