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Rated 4.2 out of 5 by 561 reviewers.
Rated 5.0 out of 5.0 by First trip to Wales I attended a conference in Wales and booked my stay at the Holiday Inn, based on my customer loyalty to the IHG brand and the rewards points. The venue location was almost perfect in proximity to the conference sites. Located right next to the Millenium Stadium, the hotel was directly across from the Cardiff Castle and within easy walking distance of nearly everything in the City Centre. The rooms were clean, comfortable, with plenty of space. I slept very well! Being hot-natured, I was initailly a little warm because AC settings at most hotels in the UK (all 3 I stayed at on this trip) are generally set at 20 degrees celcius and I like it cooler! The staff was very attentive, accomodating, friendly, and helpful! GREAT stay!!!!! September 1, 2015
Rated 5.0 out of 5.0 by Great hotel I really enjoyed my stay at the hotel. The bed was comfortable and the room was clean, but the staff left a lasting impression. They were so helpful and friendly and even made the effort to make conversation. I would definitely stay here again and would recommend it to anyone. August 31, 2015
Rated 3.0 out of 5.0 by Disappointing Grumpy staff, over charged upon checkout, greasy breakfast, every day getting locked out of my room. But at least the bed was comfortable. August 31, 2015
Rated 3.0 out of 5.0 by Not the best restaurant Food was of poor quality. staff irritating wandering around. room was OK and not bad for the cost would have been better if a power socket by the bed August 31, 2015
Rated 3.0 out of 5.0 by Great Location but Tired Room Location wise Holiday Inn Cardiff is one of my preferred stops in Cardiff on my monthly visit. This time I did find the room was tired having needed to spend the evening in working. internet is good and staff are excellent and has modern flatscreen TV, bur decor and furniture is dated. Worth asking for refurbished room if available. Great view of millennium Stadium and River Taff to rear. Overall is great, just needs more room refurbs. August 31, 2015
Rated 5.0 out of 5.0 by The Cardiff Adventure I booked the hotel for the my family from Plymouth for a break in Wales to see family and friends for a long weekend. Friendly service Accommodation and food was very good. The adjoining bed rooms helped the family greatly with three children back and fore changing beds etc. you can imagine when they are young, although originally was not planned.The view was good looking at a bridge over the river Taff. Lovely park nearby. Also both stadiums are close by either if you are a rugby or football fan and of course the shops and restaurants are on your doorstep. A good experience and a stepping stone to other places of interest. P.s dont forget to go to Cardiff Bay for the day out with the family lots to do and see with the family and friends August 29, 2015
Rated 3.0 out of 5.0 by Beware the very small rooms! I've stayed here several times in the past as a Platinum Elite member and often been upgraded to an Executive room or at least given one of the bigger and refurbished standard rooms. However on this first visit since being promoted to Spire Elite, I was listed as only a "basic" member at check-in [yet another IHG hotel whose systems still don't yet recognise Spire?] and given one of the small double rooms that seem to plague this hotel and really should be given a different room category that makes it clear what you're getting. I'd asked for a quiet room so was grateful to at least be on the top floor for the views and at the end of a corridor for the peace and quiet although the soundproofing around the window frame was inadequate #gap between plastic filler piece and the wall# so I could sometimes hear people talking in the adjacent room. All the staff I encountered were very friendly and helpful, the room was clean and tidy, and breakfast and evening meals were fine, but my stay was unfortunately spoilt by being put in such a small room. Hopefully I won't experience this again on any future visits I make to this hotel. August 27, 2015
Rated 5.0 out of 5.0 by comfortable bed and very good service This hotel is very clean and tidy. Staff were very friendly and helpful and always professional. Nothing was a problem to sort out. Thank you August 24, 2015
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