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Rated 4.2 out of 5 by 531 reviewers.
Rated 4.0 out of 5.0 by Good value excellent sleep I stay here for both business and lesiure needs. Easy access to the sity centre and all amenitites. Bus stop outside if required, July 23, 2015
Rated 2.0 out of 5.0 by Average only large chain hotel Room satisfactory and quiet . Room overall gave impression of needing general update in not too distant future . Shower in the bathroom did not work and slow drainage from sink ......lack of maintenance / quality checks !? Staff friendly and helpful . Breakfast was better than expected withe the exception of weak coffee . Very pleased when a member of staff went into the bar area to provide a double espresso even if it was at extra cost .. July 23, 2015
Rated 4.0 out of 5.0 by Good Ideal location; pleasant staff; bit pricey - and for that price would at least expect free internet service July 22, 2015
Rated 3.0 out of 5.0 by Good hotel Our stay was marred slightly, as when we got there although having a printout of our order stating we had booked a double room , the hotel offered us a twin room. We accepted as it was late, when we got to the room found it was already occupied. A visit back to reception. The staff were really good, offering us free drink vouchers to say sorry. Our next room was next to the road, a noisy night, but that's not really their fault. Room service good. We have stayed before, but this stay was not up to usual standards. Upon leaving, a member of staff stated that if we decided to book next year, they would ensure a better stay, by giving their email address at the hotel so they could ensure that we had the room we wanted. I hope so, as this hotel is ideally situated for an event at the Millennium Stadium, and previous visits have led us to book again. July 22, 2015
Rated 3.0 out of 5.0 by Value I am bboked in by the WJEC. We no longer get the points, which although I shall miss, I can understand. However I do not like being treated like a second class citizen. Our allowance is £18 for food. In every other Holiday Inn I have stayed it is more. On top of this, there are restrictions put on what we can order, although they are under £18. Would you like us to ask the WJEC to look for another Hotel for us? July 22, 2015
Rated 5.0 out of 5.0 by Right by the pub Fell out of the pub. Fell into bed. What's not to like? July 21, 2015
Rated 5.0 out of 5.0 by An Important Stay This stay was very important for us as it was our Granddaughters Graduation. She has lived with us since she was six and it was very important to her too. I have had RA since my 20's now in my 60's I needed somewhere safe and easy to park and a bathroom I could manage. Holiday Inn more than met my expectations. The parking space was right by the hotel entrance, taxis were called and came immediately. The room was very clean and the bathroom had excellent facilities for me. Nothing was too much trouble for the staff and the food was very good with lots of healthy choices. Well done Holiday Inn, I was impressed. July 21, 2015
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