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Rated 4.2 out of 5 by 396 reviewers.
Rated 5.0 out of 5.0 by Excellent greeting Wow it's do good to be recognised as I had not been two cardiff for at least 16 months and Claire on front desk made me so welcome. What a way to build loyalty , thanks 27 January 2015
Rated 5.0 out of 5.0 by restaurant menu is a little tired - seems to have been the same for a long time. Would like to see more seasonal veg offered with meals 26 January 2015
Rated 5.0 out of 5.0 by Great service and care Even though we arrived late the bar staff were attentive and helpful, and this was right at the end of their shift with the bar about to close. They took the time to make sure we were comfortable before closing up for the evening. 25 January 2015
Rated 5.0 out of 5.0 by Very friendly and professional A short business stay made all the better for a friendly welcome at reception after a long drive. Staff went out of their way to make sure I had a nice room and was immediately recognized as an IHG member.. i love the raffle on reception for extra points, drinks, etc.. A great idea!! Thanks again 25 January 2015
Rated 5.0 out of 5.0 by Great location This hotel has very pleasant and helpful staff. It is in a very convenient location. I have been here a number of times and have never been disappointed. Have had some very good meals in the restaurant in the evening. 23 January 2015
Rated 5.0 out of 5.0 by Highly recommended This is a very nice hotel - clean and comfortable. The location is very good - near to the castle. And the staff are very friendly and professional. I will be staying here next time I am in Cardiff. Great value for money and I would recommend the hotel to anyone visiting the area 20 January 2015
Rated 5.0 out of 5.0 by Brilliant experience for Son's Birthday We celebrated my Son's 40th with family and friends. It was brilliant and the staff were all extremely helpful in ensuring it was a brilliant stay. 20 January 2015
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