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Rated 4.2 out of 5 by 556 reviewers.
Rated 5.0 out of 5.0 by The Cardiff Adventure I booked the hotel for the my family from Plymouth for a break in Wales to see family and friends for a long weekend. Friendly service Accommodation and food was very good. The adjoining bed rooms helped the family greatly with three children back and fore changing beds etc. you can imagine when they are young, although originally was not planned.The view was good looking at a bridge over the river Taff. Lovely park nearby. Also both stadiums are close by either if you are a rugby or football fan and of course the shops and restaurants are on your doorstep. A good experience and a stepping stone to other places of interest. P.s dont forget to go to Cardiff Bay for the day out with the family lots to do and see with the family and friends August 29, 2015
Rated 3.0 out of 5.0 by Beware the very small rooms! I've stayed here several times in the past as a Platinum Elite member and often been upgraded to an Executive room or at least given one of the bigger and refurbished standard rooms. However on this first visit since being promoted to Spire Elite, I was listed as only a "basic" member at check-in [yet another IHG hotel whose systems still don't yet recognise Spire?] and given one of the small double rooms that seem to plague this hotel and really should be given a different room category that makes it clear what you're getting. I'd asked for a quiet room so was grateful to at least be on the top floor for the views and at the end of a corridor for the peace and quiet although the soundproofing around the window frame was inadequate #gap between plastic filler piece and the wall# so I could sometimes hear people talking in the adjacent room. All the staff I encountered were very friendly and helpful, the room was clean and tidy, and breakfast and evening meals were fine, but my stay was unfortunately spoilt by being put in such a small room. Hopefully I won't experience this again on any future visits I make to this hotel. August 27, 2015
Rated 5.0 out of 5.0 by comfortable bed and very good service This hotel is very clean and tidy. Staff were very friendly and helpful and always professional. Nothing was a problem to sort out. Thank you August 24, 2015
Rated 5.0 out of 5.0 by Cardiff holiday Inn Great location, great staff, and tasty breakfast! Really, you need me to type 50 characters or more? I wonder why there would be a minimum number of characters? Oh, well. August 20, 2015
Rated 3.0 out of 5.0 by hotel is showing it's age stayed for one night in August 2015. Room and service average, but evening meal was of very poor quality. Breakfast was better. Would not eat in the restaurant again in the evening. August 15, 2015
Rated 2.0 out of 5.0 by could do better Not up to the standard I have encountered at other H.I. hotels. August 15, 2015
Rated 5.0 out of 5.0 by Good Hotel This is a really good hotel. The staff are very welcoming and helpful. The central location is ideal and a number of excellent bars/restaurants are in easy walking distance. The rooms are clean but could do with updating. August 14, 2015
Rated 5.0 out of 5.0 by Great Room, incredible comfort I thoroughly enjoyed my stay at the hotel. The staff were very friendly, and the room was clean and comfortable. August 13, 2015
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