Rated 4.1 out of 5 by 196
Rated 2.0 out of 5.0 by John1010HPL Disturbed by Christmas Parties
No warning had been given at the time of booking or when I phoned the hotel direct about parking facilities that there would be private Christmas parties on both nights of our stay. We were on the floor directly above the function rooms and could hear the music, etc.
The second night was worse so we asked to be moved which we did up to the fourth floor. This was much better.
Also the hotel restaurant was closed on our first night due to a private booking - again no advance warning.
Our first room was also very small, possibly the smallest I have stayed in for what is described as a standard double room.
Not a memorable stay therefore - at least not for a good reason.
However, our parking charges were waived for which I am grateful.
Shame the overall experience was poor/average.
18 December 2013
Rated 1.0 out of 5.0 by Guruhotel Why have air con?
Hotel refused to set the air con to cool the room. Why have air con? It has been a mild December, and my room which was on the top floor was to warm.
16 December 2013
Rated 5.0 out of 5.0 by minor14 Great service and comfortable room
This hotel has a great reputation and the location in Cardiff is great. There is plenty parking which is a premium in Cardiff. I really enjoy the breakfast and the bar.
13 December 2013