Rated 4.4 out of 5 by 142
Rated 4.0 out of 5.0 by Tmation Family visit
The location of this hotel is its plus and negative points.
It is easy to find with easy access, but it is a fair way out of Cardiff centre with nothing much else in the area. The taxi into Cardiff and back was more than £20 each way.
The room was very quiet and dark, so got a good nights sleep. This was let down by the bed being two single beds pushed together, the sheets didn't fit and the bedside table on one side was miles away.
The bathroom was very nice but our extractor didn't work very well and there were no amenities as usual, just shower gel and hand soap. (very European)
There was a wedding, or other family type function, on two of the nights but it did not disturb us. Though why Holiday Inns put the smoking area just outside the reception area/front door is beyond me. The smell and the mess is not really acceptable.
I had a few minor problems which the staff handled quickly and professionally. All the staff we interacted with were helpful and professional.
I would use the hotel again when staying in the area.
July 23, 2015
Rated 5.0 out of 5.0 by Steffie49 Lovely refurbished hotel
hotel has been refurbished to a real good standard, rooms are lovely and the benefit of air con is appreciated! very good value and really lovely food in the restaurant. staff very friendly, nothing too much trouble. as a female traveller I like this hotel and have booked again for my regular business arrangements in Cardiff.
postcode however is a pain as its inaccurate and causes havoc with the sat nav but its not within the hotel's control and once found its easy to find again
July 23, 2015
Rated 5.0 out of 5.0 by Hammy12 Pleasant room great service
Public areas of hotel well appointed, clean and service efficient, bedroom also furnished well and clean, bed very comfortable and room temperature pleasant, air con available when needed. Unable to use swimming pool which was a disappointment, as it was having work done.
Restaurant and bar very good, as was the service.
Position of Hotel met our need to be close to local Village for our weekend visit.
Very pleased with whole experience.
July 22, 2015