Rated 4.4 out of 5 by 80
Rated 4.0 out of 5.0 by Bramble1 Good new hotel
Very comfortable and convenient hotel. Room was good, clean and comfortable. Wi Fi was fast. Food was OK and the staff were helpful and friendly. Very convenient to M4 and has good parking facilities.
27 February 2015
Rated 3.0 out of 5.0 by Higgs123 Well appointed rooms, but lacks atmosphere...
Rooms are newly refurbished, well appointed, and comfortable.
Public areas while also recently refurbished lack atmosphere with the reception area, bar and restaurant all in one mostly large unpartitioned space. There is also insufficient comfortable seating in this public area given the size of the hotel.
Food is choice is average with little difference between the bar and restaurant menus, food and drink prices have the usual hotel premium, and quality of food served was average.
Around the hotel there is little within walking distance i.e. pubs, bars or restaurants, however, there are places available within a short drive.
23 February 2015
Rated 5.0 out of 5.0 by SleeplessinElstree Fantastic Staff
Stayed here one night for the first time Feb 4th 2015 on business.
Satnav couldn't find hotel so I called and was talked in by really friendly and accomodating receptionist, Jermaine.
Jermaine was very smartly dressed excellent, very professional, friendly and very welcoming after a 4 hr drive. He was a super ambassador for the brand.
As a combined receptionst and concierg, Jermaine clearly knew the local area very well and could direct me towards local ameneties with ease.
My room upgrade (to Executive, great!# was very welcome after a long drive, and it wasa fantastic room: quiet, very clean and beautifully appointed.
Breakfast was varied, with lots of choice, the hot buffet being rather disappointing since it looked great but was lukewarm in temperature #which I only discovered on biting into it at the table.... ugh)
This was possibly my fault as I arrived to eat at about 9.00AM, but the tepid buffet was obviated by the excellent coffee and the chef's preparation of a hearty omelette on request. Robbie, the chef, was very friendly and helpful, and more than happy to cook an omelette especialy for me, even checking that it was acceptable once I'd started. It was way more than that; it was delicious!
With staff as approachable, friendly and welcoming as these, I'll definitely book this hotel again, and I'd certainly reccommend Robbie's omelette!
23 February 2015