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Rated 3.8 out of 5 by 135 reviewers.
Rated 5.0 out of 5.0 by Great hotel and restaurant! I enjoyed my stay! The reception staff, restaurant staff, and house cleaning staff went out of their way to make my stay pleasant and comfortable. 15 August 2014
Rated 5.0 out of 5.0 by Awesome Service and Accomodations My Family and I enjoyed a week of comfort. Outstanding Staff 13 August 2014
Rated 1.0 out of 5.0 by Poor experience Holiday Inn Old country Rd 8/5-8/8/2014 I checked in on 8/5/2014 that went well. I requested a refrigirator, which arrived quickly. However, the interior of the refrigirator had peeling plastic on the shelf racks but it did work. My first night was ok. The next morning i noticed the nonskid strips in the shower were coming off. On the next night 8/6 i noticed the handle on the dresser was not fully attached.Also i had some trouble gaining access because of the door lock. These are small problems. However, my big concern was the flies in my room. I called for a wake up call and told the desk agent to make note of this flies issue.The next day 8/7 returning to my room 117 i had more trouble with the lock and i still had flies in the room. Now i informed the front desk about the lock and the flies. They had expressed an apology and offered me a free breakfast that i did not accept. They sent a maintanance man to check.He got me in with little difficulty and noticed the fly problem.He stated that' he could not spray due to the smell'. He said he would spray the next day.However i was checking out that day.I had to deal with this problem one more night than i should have. I should not have had to deal with this any night. As an IHG gold elite member I've stayed at many IHG properties but this one I will avoid on my next business trip to Garden city NY 13 August 2014
Rated 4.0 out of 5.0 by Good location and friendly staff Location is good, staff are very friendly and nice. Room is spacious, carpet is old, and too close to the main road, can hear cars driving by during night. 12 August 2014
Rated 1.0 out of 5.0 by Poor IHG Property My check was 8/5/14 Thru 8/7/2014. Check was good and the staff is courteous. However, the room was of poor quality. The door lock on rm 117 gave me trouble and was not properly attached to the door. On the floor of the bathtub the no skid strips was coming off. One draw had a broken handle. The biggest problem was flies in the room.. When i called for my wakeup call on the second night i said to note the flies problem. Nothing was done. My last night i was told by maintanance that they could not spray due to the smell of the insecticide. The problem should have been taken care of during the day while i was at work. I had informed the desk staff . They were apologetic and offer me a free overpriced breakfast.Which I refused.On my next trip I will avoid this hotel 11 August 2014
Rated 4.0 out of 5.0 by Good for business stop over Conveniently located for business. Close to many shops. 05 August 2014
Rated 5.0 out of 5.0 by Friendly Staff The staff is very friendly and the coffee is ready early and was great. 04 August 2014
Rated 2.0 out of 5.0 by Not consistent with other Holiday Inn's Too bad. No housekeeping on the first day, rooms were shabby, tired and old. Several families in our party moved to another hotel upon arrival. 30 July 2014
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