Rated 4.2 out of 5 by 73
Rated 5.0 out of 5.0 by Ms. C.G. GREAT SERVICE AND WONDERFUL STAFF
All Front Desk Staff, Including Housekeeping Ladies, Dining Area,
During our stay from Feb. thru March 2015, We Were provided very comfortable accomodations in our rooms, very clean, and fresh
rooms, Daily. Very Polite, Friendly, respectful,
I would Highly Recommend This Hotel To my Family and Friends,
if they are in this area for Business or Vacation stay.
23 March 2015
Rated 5.0 out of 5.0 by GMA Karen Very comfortable room and great service
I was on vacation and had 4 of my grandchildren with me. The staff were exceedingly kind and helpful with directions on how to get on and off the freeway. The room was very attractive to the grandchildren and myself. It was very clean and comfortable. The grandkids loved the swimming pool and hot tub.
17 March 2015
Rated 2.0 out of 5.0 by jgbla new management at Channelview? give me back the old one if so
no welcome as ihg member, out of merlot wine in hotel bar - how do you run out of red wine in a bar? find out now charging for breakfast after you begin eating
must be new managment or lack there of - questioning if I'll continue to stay at his particular location after 2+ years of loyalty
09 March 2015
Rated 5.0 out of 5.0 by Today'sRespondent Hotel Staff
Front desk personnel were VERY polite. A woman from housekeeping was cleaning a spill near the front desk. She was very polite and had the wet floor warning positioned so I could get around and still not be exposed to slipping on the wet part of the floor.
The young lady in the restaurant wasn't rude, but in my opinion wasn't very welcoming or friendly compared to the other staff persons that I had contact with. Perhaps it is a generational thing?
Again, all the others I had contact with were VERY polite. This particular person in the restaurant wasn't rude, just not as welcoming as the rest.
26 February 2015
Rated 5.0 out of 5.0 by Wen1969 December 2014
Here every month for business and never have a bad experience.
28 January 2015
Rated 4.0 out of 5.0 by Wen1969 January 15, 2015
I stay at this location every month for business. The staff at the front desk is always welcoming. The rooms are always fresh and clean.
28 January 2015
Rated 5.0 out of 5.0 by The Arctic Fox An Oasis in Houston
An absolutely delightful oasis in the midst of the noisy, rough-cut oil and gas shipping center of Houston. Although I have traveled to this area quite frequently over the past ten years, I had never expected such a lovely venue in which to rejuvenate myself each night.
I worked midnight to noon each day for my 10-day stay. As a result, I needed quiet and 'darkness' during the day. That is exactly what I got! Terrific accommodations.
The front desk staff were uniformly excellent - Cassie and Pankey stood out, however. Cassie could teach the entire HI chain about making guests feel enthusiastically welcome. She has an infectious personality. Pankey is more low-key, but both are very competent.
14 January 2015
Rated 4.0 out of 5.0 by Rrichard72 "Me time..."
I just wanted to take a moment to express my thoughts on not only my most recent stay at Holiday Inn, but also on the many previous stays in the past. I suffer from a chronic illness which can at time render me an enormous amount of pain. Because of my illness, I've had to move back home to live with relatives. Since it can become loud and crazy at the house, I had to find a way to get away from it all to just "chill" and have "me time".Each time i visit the Holiday Inn i am always treated with kindness and great professionalism. The front desk is always nice and accommodating with a smile. The rooms are clean and comfy, which is a definite plus in my book cause i am 'very' particular. Any time I have questions about anything, the staff is quick to oblige. Due to financial reasons, I'm not able to visit as much as I'd like, but it sure is true blessing to my mind, body and spirit that I can have just a bit of time on my own to do NOTHING. Anyways, those are my thoughts and opinions about your facility. I hope you're a to get great review across the board.
30 December 2014