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Rated 3.1 out of 5 by 221 reviewers.
Rated 4.0 out of 5.0 by Staff friendlines makes up for construction challenges My first thought, when I pulled in to the parking lot for my planned stay was "uh oh". Construction of the main lobby area caused a rerouting of guest traffic along the side of the building and I was initially unimpressed. However, the greeting I received and the friendly, courteous personnel at the property more than made up for my initial reaction. The restaurant meal was good and my team won on the big screen, so I was happy. 17 October 2014
Rated 4.0 out of 5.0 by Great hotel The hotel room is great and the staff is friendly but order a pizza for dinner. The restaurant is slow, expensive and edible at best. The waiter was rude (not intentionally) and it took over an hour to have a meal for one that was just a burger and a soda. 17 October 2014
Rated 5.0 out of 5.0 by VERY RELAXING ! GREAT PLACE TO STAY BUSINESS OR PLEASURE RELAXING , COMFORTABLE BED, VERY CLEAN ATTRACTIVE HOTEL VERY NICE BAR AREA GREAT FOOD OVERALL WOULD RECOMMEND THIS HOTEL TO MY FAMILY AND FRIENDS THAT PLAN TO VISIT CHARLOTTE, NC IN FUTURE GREAT CUSTOMER SERVICE 16 October 2014
Rated 5.0 out of 5.0 by Beautifil, Modern This is a top notch, modern hotel with a very professional staff. Whenever in the Charlotte area, especially flying into and out of Charlotte-Douglas Airport, this is the place to stay. It is currently undergoing an upgrade and modernization -- many parts, to include most rooms, the lobby, restaurant and bar are recently completed and provide a pleasant and very attractive atmosphere. The only negative about this hotel is the cost of dinner meals in the restaurant and the mixed drinks in the bar. $20 for a mixed drink - a routine vodka martini - is excessive. If you visit the bar, ask for the prices before ordering! 15 October 2014
Rated 5.0 out of 5.0 by Charlotte Airport Holiday Inn Construction ongoing but only a minor blemish on great rooms and a great staff. 13 October 2014
Rated 4.0 out of 5.0 by Nice rooms and service great rooms and service except the lobby and restaurant were under construction. 10 October 2014
Rated 4.0 out of 5.0 by Very nice upgrades This hotel has been under reconstruction for a while now, but the result has been worth the wait! The rooms are comfortable and clean and the beds are wonderful. Fluffy soft towels make for a great end to a relaxing shower. New bar/restaurant is very nice and up to date... just need to work on getting the TVs worked out... also would be great if the SEC Network were available! Overall, we always have a great stay at this location, visiting about once a month. The staff is always courteous and very helpful, making sure that they have addressed all of our needs. 09 October 2014
Rated 3.0 out of 5.0 by Stay at Charlotte-Airport Conf Cntr remodeling is in process...noisy and dusty in the common areas. Lobby and lounge is okay, but is far from the kitchen with the construction and the food is cold when it arrives...takes a long time to get it to your table. The room was good, but had no refrigerator and the ice machine was a LONG way down the hall. 08 October 2014
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