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Rated 4.3 out of 5 by 202 reviewers.
Rated 2.0 out of 5.0 by Less than desirable Had issues with housekeeping and room service. Brought issues to the attention of the front desk. Even though they said they would fix them, the issues were not fixed. 18 November 2014
Rated 5.0 out of 5.0 by Comfortable Bed Very nice place., close to everything most importantly to the University of Charlotte which is why we visited Charlotte this time. 17 November 2014
Rated 3.0 out of 5.0 by Clean Sheets Please! The sheets were worn and not very clean. I found dark specks on the sheets and a long hair...pretty sure they need to replace them. Also too much noise (loud tv) from the room next to mine..it seemed to be coming through the door separating the two rooms. The young lady at the front desk when I checked in was very friendly and helpful... 17 November 2014
Rated 5.0 out of 5.0 by Outstanding staff! Front desk was very courteous and professional. Room was available upon arrival and greeted as a Platinum member. The up grade room was a welcome. The hotel makeover is very up scale. Was unable to locate Walmart and hotel shuttle service was offered to take us. Dining area clean. Food choices was great! Would highly recommend this hotel! 13 November 2014
Rated 5.0 out of 5.0 by Pleasant Stay I stayed here back in Sep for two nights and truly enjoyed my stay. The staff was great and the rooms were comfortable. The parking was hard to get but the location is great and near numerous restaurants and shopping areas. Its right off of I-85. I'm actually staying at this hotel again this weekend because the location downtown is much more expensive. Even though this location is further from where I want I still enjoy staying here and the 10-15 min drive to downtown is worth it. 13 November 2014
Rated 4.0 out of 5.0 by nice Everything was nice except the noise level was pretty high. 13 November 2014
Rated 5.0 out of 5.0 by GOOD BED AND GREAT A?C Staff is alwyas great, and most of the time parking is good. The HI is alwasy clean and neat. 12 November 2014
Rated 5.0 out of 5.0 by Treatment We liked the treatment we received at the front desk by the staff. We were upgraded to the executive floor for being a platinum member. 11 November 2014
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