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Rated 4.3 out of 5 by 159 reviewers.
Rated 4.0 out of 5.0 by 客房整洁舒适 酒店性价比较高,服务一流,整洁干净,电梯楼层插卡安全度高。早餐较好花样多。能够满足无烟客房的居住要求。有无线网但还不够稳定。游泳设施不够好。最好能提供荞麦枕头。 02 June 2014
Rated 5.0 out of 5.0 by 交通便捷,服务热情 酒店出门就是地铁和公交站台,打车也比较方便。 服务态度很好,办事效率高,虽然已经很晚,依然是有求必应。 31 May 2014
Rated 5.0 out of 5.0 by 会务组服务可以进一步提高 由于我是因为会议的原因入住,住宿以及酒店环境都还不错,但是酒店员工随意更改会议室的价格让人不能认同,希望贵酒店能在以后的服务中能进一步提高。 31 May 2014
Rated 5.0 out of 5.0 效率极高,服务一流 入住跟退房的手续办理非常迅速,员工也很友好。 夜里有服务需求时反馈效率及解决问题的效率都很好。 只是无线网络差强人意。建议多备些无线路由给客人使用 31 May 2014
Rated 5.0 out of 5.0 by 很喜欢这家酒店,服务很好,只是房间有点小 酒店在地铁站旁,交通便利。同时酒店离春熙路和兰桂坊都很近,步行10分钟可到,位置优越。 酒店的服务很好,所有员工都一直保持微笑服务,给人舒适愉悦的体验。客房是提前作了升级的,行政升高级套。但是酒店的房间实在是很小,套房也不大,真是不敢想象其他房间是有多拥挤,这是一个硬伤。。 行政酒廊人很少,HH品种很丰富。 这次入住觉得酒店唯一做的不足的地方就是,套房的浴缸底部有很多小黑点,仔细一看才发现是特别小的黑色虫子,觉得很恶心。 希望酒店以后在提前准备客房的时候检查一下长期没用过的浴缸,提前清理干净。 除此之外,对酒店的其他地方都相当满意。 25 May 2014
Rated 5.0 out of 5.0 by 商务度假休闲好地方 天府之国的假日,临近春熙路商业圈,购物达人的首选。丰俭由人,旁边的餐厅也很好,环境不错。以后还会继续入住。唯一不足的就是打车高峰期比较头疼。 22 May 2014
Rated 5.0 out of 5.0 每次入住都觉得很温馨 这是我第二次入住这家酒店,前台接待很热情的接待,楼层服务员是个小帅哥,给我送了两次水果来,让我很意外,也很感谢他。房间内部设施设置让人感觉很整齐,我算是有点强迫症的人,但是没有因为房内的任何设施感觉到不舒服,这是很难道遇到的。谢谢东方假日,我回成都的首选酒店。 21 May 2014
Rated 5.0 out of 5.0 by 必须满分 订高级套升级成更大的套房,忘了叫什么套了,酒廊东西非常厚道,不像有的HI小气,早餐也丰富,面和钟水饺很好吃,服务员的素质比较高,符合整体形象 20 May 2014
Rated 4.0 out of 5.0 by 酒店位置不错,就是停车不算太方便。 酒店位置还算方便,门口有地铁站; 停车场不太方便; 豪华房或者行政房房间偏小,与一般房型差别不大,性价比一般; 早餐丰富。 11 May 2014
Rated 4.0 out of 5.0 by 位置不错,体验一般 一直想体验这家相当于重庆皇冠价位的假日,位置没的说,前台不错,早餐区拥挤,客房较小,没有显著特色,如果考虑便利性,而非性价比,可以入住。 04 May 2014
Rated 3.0 out of 5.0 Relatively new Holiday Inn hotel. But also very busy The hardware of he hotel is good because it is new. The location is not bad because close to the subway station. Surronding is a CBD area. The hotel is normally very busy. 29 April 2014
Rated 5.0 out of 5.0 位置真好 位置好,出门就是地铁口,离春熙路、总府路、天府广场等商业中心也很近,逛街达人应该比较喜欢。早餐好,品种丰富,服务好,就是价格稍贵! 13 April 2014
Rated 4.0 out of 5.0 by Comfortable with Staff willing, but not always able... This was my 5th stay here since Aug-2013. I was greeeted promptly and my Platinum membership recognized, with the expected upgrade to the executive floor. Upon arriving in my room it was quite warm (25ºC.Indicated) and figured It would cool doen in an hr. Not so. I called maint. and they arrived within 5 min. They asked what temp. I was hoping for, in Mandarin, and I told them 21ºC. they replaced the thermosta tand within 10 min. it was the right temp. I think the thermostats are "placebo's". Over to the Club to unwind and do email. The staff is eager to help but they still don't 'get' what a club is for. 3 brands of beer, 1 bottle each, displayed on top of the under counter refridgerator. Inside, 1 bottle each of only slightly cooler beer. The hostess brought me a properly cool bottle from in back, (where they seemed to have to go for everything) then poured it into a tumbler, too fast, resulting in 1/2 head, overflowing the glass. Alas, I resigned myself to the fact it was a management failure, not the individual, and reminded the front desk on Check out, that "there was work to be done" in making the club truly efficient. The Chinese guest expressed a similar sigh of resignation. All the staff are friendly and eager to please, but many still unaware of what quality service really entails. Having been in China nearly 15 years, I speak a modest amount of Mandarin which makes my stay reasonable. For the non-Mandarin speaker, you may often find your host or hostess running off to find a supervisor who speaks English, or German, or Spanish. However, I will continue to stay here tho, as my office is literally across the street and I've enjoyed watching them grow. 25 March 2014
Rated 5.0 out of 5.0 by Enjoyable Experience The check-in was speedy and efficient. The room was very clean. The buffet restaurant was good for breakfasts and lunches, and the services excellent. However, the Chinese restaurant on the second floor was expensive and the foods were not very good. 23 March 2014
Rated 5.0 out of 5.0 by 地理位置不错 酒店门口就有地铁入口,乘一站地就是繁华的春熙路,两站就是成都最中心的标志“天府广场”和“毛泽东像”,坐三站就到了人民公园,出来可以去最成都特色的“宽窄巷子”喝个茶或去品尝24小时营业的“老妈蹄花”。 22 March 2014
Rated 3.0 out of 5.0 by 房间感觉还可以,服务意识比较差 入住的时候,白金卡大使会员 ,欢迎水果是在进屋以后才送的,而且进房间客人习惯性的都是先休息一下,在这其间送水果会打扰到顾客吧,另外,门口的门童看到客人出去想叫出租车都不主动帮忙的么?那几天正好下雨,就看着我站在酒店门口马路边淋着雨等叫出租车,门童不应该问问帮忙叫车到酒店门口?这点让我太失望~ 18 March 2014
Rated 4.0 out of 5.0 位置很好 酒店位置在地铁口,住的是行政楼层,可是行政酒廊的东西不多,早饭西式得一般豆花和面条很好吃。第一天说有送水果可没送第二天问了才送 01 March 2014
Rated 5.0 out of 5.0 by 位置绝佳 位置绝佳 离地铁口不到50米 硬件不错 赶得上有些CP了 价格贵了 超过有些CP了 早餐不错 HH一般 09 February 2014
Rated 5.0 out of 5.0 by 很不错的酒店,值得推荐! 第二次入住该酒店,因为我是白金会员,免费升级至行政楼层。入住正值圣诞节前夜,浓浓的节日氛围!总体感觉很不错,酒店设施很新,服务人员的态度都很好,早餐也不错,出酒店就是地铁口,酒店周边有很多的小吃店、便利店,总之很方便! 下次来还要住这家酒店! 25 January 2014
Rated 4.0 out of 5.0 离市区很近 性价比不错 之前预定的是标间 但CHECK IN 时说只有大床 前台说可以加床 后来给我升级成套房 还好我是女生 和同事一起住大床还行的过去 可能生意太好了吧 23 January 2014
Rated 2.0 out of 5.0 by 礼宾部服务很差 在上下班高峰时间,叫出租车的门童非常的礼貌和谦让,造成出租车被路边的乘客抢去,等了20几分钟后,最后居然叫一辆黑车来打发我。我自己去路边花了5分钟不到就顺利的叫到出租车 18 January 2014
Rated 4.0 out of 5.0 by 餐厅 行政楼层竟然没有早餐。还是第一次碰到。在餐厅打破一个盘子,让赔了58元。作为白金会员,没有得到优惠啊。 17 January 2014
Rated 5.0 out of 5.0 by Best Holiday Inn @ Chengdu This hotel is clean and has modern style rooms. The internet speed is fast and reliable. The AC & Heat system works great. The fitness center has new equipment. The executive lounge has terrific food every night. The hotel cafe restaurant prepares excellent food and desserts. 09 January 2014
Rated 5.0 out of 5.0 by Excellent and Sincere Service, Conveniently Located Congratulations to the management of this hotel, you have a wonderful team of staff, who demonstrated professional, and most importantly, sincere services to its customers. I was contacted the day before my check-in date by a staff of the hotel, to ask me approximate time of check-in and whether I have any particular needs. Upon arrival and during check-in, the staff at the reception desk had been very helpful to ask whether I made any transportation arrangement to the airport the day I checked out, and promptly made necessary bookings. I could also feel the sincerity of other staff in the hotel, such as those at the gym and cafe. On top of this, this hotel is conveniently located right next to the subway exit, so getting around is no problem. 07 January 2014
Rated 4.0 out of 5.0 by 交通便捷、食物可口、员工热情、值得推荐 正好碰到洲际集团搞活动,定了这家酒店,出门就是地铁站,虽说周边没什么商业氛围,但离春熙路很近,我们入住的时候,发现房间里面异味比较中,行李员就主动提出要换房间,帮我们把行李搬上搬下,由于我们定的是行政房,含有晚间happy hour,和早餐一样,食物非常可口,我们退房的时候,前台主动询问我们是否送了欢迎水果,我说没有,前台首先表达了歉意,随后又赠送了一张饮料券。唯一缺点是地下二层的泳池了,我们是冬天去的,水温还是比较冷的,才24度左右,还有就是泳池在地下三,更衣室在地下二。不过总的来说,整体还是不错的,值得推荐。 03 January 2014
Rated 4.0 out of 5.0 by 还不错 满干净的,服务也挺热情的,交通便利,出门就有地铁,就是房间有点小,成都的酒店整体偏贵,如果下次还来成都出差,还是会选他家 02 January 2014
Rated 4.0 out of 5.0 by It's ok It's ok. Cleanly room, comfortable bed and great service. 02 January 2014
Rated 5.0 out of 5.0 by 超五星服务,随时为客人着想 我们到成都休假三个星期,入住东方广场假日酒店。虽在一开始有些不如意的地方,但酒店尽量满足我们的要求。酒店的员工尽力为客人服务。早餐品种丰富、味道可口,远胜一般的假日酒店。下午茶也非常不错。 02 January 2014
Rated 4.0 out of 5.0 by 酒店位置不错, 整体性价比较高,远好于同区的皇冠... 商旅不错的选择, 性价比比较高.整体体验还是比较愉快的,这里 特地要表扬一下行政层的Lily,服务很贴切,工作认真。 2点小意见: 1. 先前入住的是标间,地毯打扫得不干净,毛发比较多,可能是一时的问题吧,之后入住的房间没有出现过这样的问题。 2. 早餐入座后没有询问过需要咖啡还是茶( 3天都是如此,我的同事们也是),但是有少数客人(老外为主)就会被服务到,虽然我理解服务员比较忙,他们挺辛苦的,但还是希望能加强平等服务。 01 January 2014
Rated 5.0 out of 5.0 by 住过全球最好的Holiday Inn 非常好的商务和度假酒店,行政酒廊服务很好,很适合开会。客房舒适,早餐非常丰富。服务人员热情。地铁交通方便,去春熙路只要一站地铁即可。 30 December 2013
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