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Rated 4.1 out of 5 by 192 reviewers.
Rated 5.0 out of 5.0 by great stay family friendly, good comfort, great african theme we had a wonderful time, especially breakfast with animal view superb. we will be comming back 19 February 2014
Rated 4.0 out of 5.0 by Okay Hotel Stayed here for Valentines night with my wife, room was good and we had view out of the window of Deer, Ostrich and Zebra. It was very convenient for Chessington World of Adventures and if you have young children they would love it. We went to The Brewers Fayre for dinner which is a few hundred metres down the road. That was decent enough. All in all we had a nice night and she pushed my wheelchair around the zoo next day where we saw a varied number of animals and performers of the human variety. 18 February 2014
Rated 5.0 out of 5.0 by Excellent stay Very welcoming staff.Most comfortable stay so far in any of the places we have stayed, the kids loved the jungle rooms, the squeals of excitement as they searched around the room to find the animal silhouettes so they could open the locked box in their room to reveal their surprises ,such a lovely touch. We booked at short notice and the staff were very helpfull and we were able to book 4 themed family rooms next to each other. This was a weekend break to attend my daughter's engagement party. We will definitely be booking chessington again, whether it will be. for a short break or for the forth coming wedding. Thankyou for making a special time for us even more special. Janice. 12 February 2014
Rated 3.0 out of 5.0 by Poor Experience I was not very pleased with my stay at hotel this past weekend, due to the fact that there was a lot of noise from the disco that was held in the conference hall. The noise went on until 0100hrs in the morning of Sunday the 9th of February. My family could not sleep due to this noise, I called the reception to inform them but there was no solution as I was informed that there was a wedding and these people were scheduled to finish at 0100hrs. I was told that all the family rooms were on same side of the hotel and the only other rooms which were available on the other side were not family rooms. We were very tired and wanted to sleep early but had to endure until about 0100hrs when disco finished. 12 February 2014
Rated 5.0 out of 5.0 by ex team ex stay as always.Stay twice a year.Ex food,ex view from room at rear. 15 January 2014
Rated 4.0 out of 5.0 by No swimming pool!!! We booked for a one night stay to use the swimming pool and gym facilities. We both work very hard and just needed a one-night chill out. Sadly, the swimming pool and gym were shut for renovations even thought we could not find mention of this anywhere on the website. This was disappointing. We were upgraded to an executive room (many thanks for this) but were woken at 3.30am by a member of staff in the corridor talking loudly on his walkie-talkie. The room was lovely and the breakfast was very good. Next time, maybe we should phone to ensure that all facilities are open. 12 January 2014
Rated 4.0 out of 5.0 by Christmas Break Stayed for 3 nights over Christmas with our family and have to say that having stayed at the hotel many times before with some issues I am so pleased that this time was such a massive improvement so thank you very much. A great hotel of course for kids and a lovely Christmas atmosphere. A big big thank you though to Shannon who made sure our stay this time went accordingly to plan your a star! and also to the men behind the bar, excellent customer service. Thank you again everyone for making a stay over a special time so enjoyable, I am sure we will be back again soon. 09 January 2014
Rated 3.0 out of 5.0 by Ideal location if visiting chessington theme park A well used hotel, good for children if you are visiting chessington. Food is poor, and limited. Small pool for the type of hotel, and it is too hot to spectate. Otherwise the hotel is adequate for visiting chessington. 05 January 2014
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