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Rated 4.0 out of 5 by 142 reviewers.
Rated 5.0 out of 5.0 by My Night Changed room from smoking to non smoking this week, different no smell though, The decor was the same, this hotel needs some TLC Chinese night in the restaurant which was very nice indeed. Beer expensive, Will still stay there in the future 17 August 2014
Rated 5.0 out of 5.0 by Comfortable bedroom Having stayed at the Holiday Inn I must congratulate the staff on the way they handled any situation that we needed help with, very enjoyable chatting to them and they are very jacked up on the service that they give to customers, very caring. I am looking forward to staying at the Holiday Inn on my future visits to North Wales. 17 August 2014
Rated 4.0 out of 5.0 by Friendly staff and good food Staff all very friendly on reception and at breakfast. Food at breakfast was good. 15 August 2014
Rated 4.0 out of 5.0 by Chester West This was my fault I asked for a smoking room so the room standard was not that great smell and discoloration of walls, hence the average, and I am a smoker , not seen this for a long time and still smoked outside. Staying next week and have changed my room. Food and drink, did not eat there as there are alternatives on the site. They had a Manchester beer on tap, as I was in North Wales would preferred to see a local ale, mind you the price was high. 11 August 2014
Rated 5.0 out of 5.0 by Good service, good food Enjoyed a relaxing couple of days in the area. Comfortable room to return to and enjoyable dinners. 11 August 2014
Rated 3.0 out of 5.0 by Shame about smoking room Hotel bookings via our travel dept never request smoking rooms. This is the 1st hotel booking in 2.5 years (including holiday inns.) that has resulted in me being placed in a smoking room with no option to move (on the 1st night). 11 August 2014
Rated 5.0 out of 5.0 by As always a good place to stay. This Hotel is probably one of the best to stay around Chester, for price, food, comfort and service. I would personally recommend you try it yourself. 07 August 2014
Rated 5.0 out of 5.0 by A good place to stay An ideal location for our stay in the area, the fact you can only access from the West bound carriageway is not a problem. Above all, the staff were very helpful and deserve a mention. The receptionist on arrival offered to change our room and even followed it up with a phone call to make sure all was ok. The barman was very friendly and the receptionist on departure provided an excellent Park and Ride facility. The breakfast was spot on and well cooked, the rooms were as expected and a good nights' sleep was had by all. The only drawback was the fact our room was near to some smoking rooms and it filtered through to our bedroom. Being confirmed non-smokers, this was annoying. We were offered different rooms without any problem but we declined due to the fact it was around 9.30pm and our journey for the day commenced at 5:30 am. We are planning another journey to the area and this will be the place we choose to stay. 06 August 2014
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