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Rated 4.1 out of 5 by 235 reviewers.
Rated 5.0 out of 5.0 by First Class Service I had driven from Cork, Ireland earlier in the day and was looking forward to a good rest and sleep. From the moment I arrived at the Hotel I was treated with great respect and a friendly welcome. The room was exactly as I had hoped for and without doubt, the best hotel experience I have had in a long time and I will certainly be returning. 23 February 2015
Rated 5.0 out of 5.0 by Great service Nothing was to much trouble at this hotel the staff were excellent great food and wine and a great nights sleep. 22 February 2015
Rated 5.0 out of 5.0 by Chester Two night stopover Treated ourselves to the Castle suite, we were not disappointed, the room was very comfortable with plenty of comfy seats and good internet access. 21 February 2015
Rated 4.0 out of 5.0 by Good value for money Pleasant stay, although driveway to hotel a little difficult to locate at night. Good value for money, pleasant staff. Lounge and dining room certainly in need of renovation/upgrading. 18 February 2015
Rated 5.0 out of 5.0 by Holiday inn Chester West Comfortable bed and great service. Good breakfast. Would recommend. 17 February 2015
Rated 5.0 out of 5.0 by Very Good Hotel Stayed at this hotel en route from Llandudno. Very good location, good accommodation and excellent breakfast. Room clean and tidy, bed comfortable and enjoyed a pleasant overnight stay. 11 February 2015
Rated 5.0 out of 5.0 by Holiday Inn Cjester A55 West Excellent property clean bright modern very good facilities very friendly efficient staff, nothing was too much trouble. Unlike many hotels in large chains the staff make it feel like a family run business 11 February 2015
Rated 4.0 out of 5.0 by Very Pleasant Stay, Good Value, cold room We had a really nice stay at this hotel, the room was nice and clean and spacious. We had everything that we needed and much more than we expected. Tea and coffee facilities, good TV channels, free wifi and bathroom toiletries. The bed was comfortable however the only downside was that there appeared to be a problem with the heating or at least there were no instructions in the manual for how to adjust the heating so i found myself at 4am trying to turn off the air conditioning. 10 February 2015
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