Rated 4.2 out of 5 by 206
Rated 4.0 out of 5.0 by lotte WONDERFULLY DECORATED AND VERY PLEASANT ATMOSPHERE
I had read various reviews about this hotel before booking and I knew in advance that the outside appearance of the building would not impress me but once inside I was delighted with the decoration of the rooms and lounge which is both pleasing and functional. I found the hotel easy to find and as I did not like the view from my bedroom window the staff were only too happy to change it for one with a nice view of the gardens.It was good value for the money I paid and I will certainly go back in the future.
17 August 2014
Rated 4.0 out of 5.0 by Grangrad Good stay but....
All the main components for a short break were present and as I expected from a main brand Holiday Inn. Some of the "little touches" seem to have disappeared however. No biscuits on the tea tray, one small square of soap to last three days, other toiletries not topped up during the stay suggested a bit of an economy drive. I don't know if this is now standard for the HI main brand or just applies to this hotel. None of these things were ever going to spoil our stay but just fell below my expectations based on previous stays at mainbrand HI hotels over many years.
Location was good and easy to find. Staff were really friendly, especially at breakfast.
14 August 2014
Rated 5.0 out of 5.0 by Gavina71 Chester - South
Thanks to the staff for making our overnight stay very pleasant. Our kids loved the food and facilities you offered and made them feel grown up.
14 August 2014