Rated 4.2 out of 5 by 175
Rated 5.0 out of 5.0 by mazfrets Good stay
My only concern was that when I fully paid for the 5 rooms you sent me a "Advance Deposit Receipt", I asked and was told that I could not have a receipt that said rooms and breakfast fully paid for ???
16 July 2014
Rated 5.0 out of 5.0 by Doddger Excellent Value and Service
A great hotel with great staff and excellent service
15 July 2014
Rated 4.0 out of 5.0 by Bee2008 Great Staff, slow on service
Overall the staff were friendly and helpful but it took a long time for my extra pillows to arrive and the taps in the bathroom didn't work properly, maintenance were quick to arrive but went away without fixing the taps. The bathroom was cleaned but not properly. The pool area appeared clean and the facilities were good but there was green mildew around the pool overflow area and black mould on the edge of the jacuzzi.
10 July 2014
Rated 5.0 out of 5.0 Great service and clean.
Manageress was very polite and helpful.
Breakfast was excellent.
Room was clean, comfortable, and had everything we needed.
Shower was powerful and temperature control worked well.
10 July 2014
Rated 4.0 out of 5.0 by Familytravaller Relaxing Stay
Would recommend, the only negative was that although the quality of the food served at breakfast was good, most y of the food was only warm
10 July 2014
Rated 5.0 out of 5.0 by susanlett Group Stay.
Nothing much to say. We were a group of 8 and everyone was happy with the service and courtesy of the staff. The room were soundproof so everyone slept well during the 2 nights stay. Situated on the doorstep of Chester and Liverpool is not to far away.
09 July 2014
Rated 5.0 out of 5.0 by MillyR Three week work stay
All the staff were very attentive , they were always able to answer questions and accommodated the large group i was staying with at the hotel by allowing us to sit together at dinner. The food was excellent and i cannot fault the dinner service, it was well managed and delivered on time. I would personally also like to thank all staff on the reception for returning my keys so quickly to my home address.
08 July 2014
Rated 4.0 out of 5.0 by PollyM Surprisingly welcome hotel with an excellent evening meal.
The outside of the hotel needs a little updating but inside is very clean,tidy and welcoming. The reception staff were very helpful, our bedroom was clean and tidy. We had an excellent evening meal included in our overnight stay which was good value and very well presented. The following morning we had a good choice for breakfast and we would certainly recommend this hotel for an overnight stay.
07 July 2014