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Rated 4.2 out of 5 by 180 reviewers.
Rated 5.0 out of 5.0 by Good service and comfortable Nice comfortable room, good service and the staff all very helpful and polite. Good value for money. 22 July 2014
Rated 1.0 out of 5.0 by Poor room Bed collapsed during the night Noisy pipes from 6am Bathroom dirty Would never stay here again 22 July 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service Great for a weekend shopping in Chester, golf at Vicars Cross 21 July 2014
Rated 4.0 out of 5.0 by Very helpful staff to resolve the room exchange as described earlier The first room was awful and should not have been allocated. The first clue was on first entering the room the windows were wide open to lessen the damp smell made worse as the room was ground floor next to the patio area which was full of drinkers. 19 July 2014
Rated 5.0 out of 5.0 by excellant food, service very comfortable This hotel could not have been any better from the moment we arrived to checking out. The staff and reception were extremely welcoming and helpful, the bar staff matthew and mark were fab..nothing was a problem to them. Our children were catered for extremely well. Now the food...it was absolutely amazing, great choice and great portions. I would really recommend this hotel to anyone...thank you for making our summer break so relaxing xx 19 July 2014
Rated 5.0 out of 5.0 by Good stay My only concern was that when I fully paid for the 5 rooms you sent me a "Advance Deposit Receipt", I asked and was told that I could not have a receipt that said rooms and breakfast fully paid for ??? 16 July 2014
Rated 5.0 out of 5.0 by Excellent Value and Service A great hotel with great staff and excellent service 15 July 2014
Rated 4.0 out of 5.0 by Great Staff, slow on service Overall the staff were friendly and helpful but it took a long time for my extra pillows to arrive and the taps in the bathroom didn't work properly, maintenance were quick to arrive but went away without fixing the taps. The bathroom was cleaned but not properly. The pool area appeared clean and the facilities were good but there was green mildew around the pool overflow area and black mould on the edge of the jacuzzi. 10 July 2014
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