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Rated 4.5 out of 5 by 137 reviewers.
Rated 1.0 out of 5.0 by Nice hotel but not for larger families We booked a stay at this hotel because they allowed us to park, fly out of Midway on vacation, and stay at the hotel on the night of our return, for a reasonable price. Unfortunately, the hotel did not have the extra beds or cots we requested when we booked the reservation. We have four children, two very young, so we all got to cram in to two queen beds. Every other hotel on our trip provided the beds we requested with no problems. We appreciate the location and convenient shuttle service to Midway, but we won't stay here again. 03 August 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Great choice for an airport hotel. Very comfortable room, friendly staff, good food at reasonable prices.. 01 August 2014
Rated 4.0 out of 5.0 by Nice bed and nice room. it was clean Good sleep nice bed. Clean room. Enough things in room for people who are not there. Hair dryer did not work either. It is a good hotel for that side of Chicago. 31 July 2014
Rated 4.0 out of 5.0 by beds are the real full size queen beds good location from midway airport / hotel friendy. 31 July 2014
Rated 5.0 out of 5.0 by comfortable room with nice bar area We stayed here the night before going on vacation it worked out very nice ,good bar restaurant area,the rooms were comfortable and quiet. also the shuttle went to and from about 10 min each direction 27 July 2014
Rated 4.0 out of 5.0 by Almost there I can recommend this hotel. We stayed there for four nights last week, and it was a good experience. The rooms and the hotel are in top shape, and the shuttle to the CTA works fine. It is a good way to be a little away from the city, but still able to access it quickly. Our only dissatisfaction was with the breakfast. We spent so much time waiting for service and food in the restaurant. Saturday morning we spent an hour after sitting down before the food arrived, and only after we several times had to ask for service. That was not up to the otherwise good standard of this hotel. There were not even a lot of guests eating. 19 July 2014
Rated 5.0 out of 5.0 by Great Hotel, comfortable and convenient Great hotel, comfortable and convenient to Midway. The rooms are clean and updated, LCD widescreen TV, restaurant and bar are nice and in walking distance to several other eateries. 18 July 2014
Rated 4.0 out of 5.0 by Quiet room Only problem we had was in the attached restaurant. Ask for a children's menu. They don't give you one otherwise. We didn't get the free child's breakfast, they only gave us a partial discount only after we asked for it. Our room was clean and quiet. Staff very helpful. 17 July 2014
Rated 5.0 out of 5.0 by Excellent Stay! When I walked in the front door Michael greeted me gratiously and Joy checked me in effortlessly and efficiently thanking me for my business. The room was very clean and stocked with amenities. Later, Stephanie and Josephine served me a tasty late night dinner with outstanding service. In the morning as I checked out, Rene greeted me warmly and Karina checked me out perfectly, while Sandy said hello and greeted me as she passed by. Everyone of these professionals provided this exceptional service with a genuine warm caring smile and 100% sincerity. Clearly Jeremy has staffed this hotel with the absolute best of the best. Thanks for making me feel at home and truly like family! 14 July 2014
Rated 5.0 out of 5.0 by Nice and clean, easy access Well appointed. Friendly staff. Nice rooms. Pleasant stay. 14 July 2014
Rated 4.0 out of 5.0 by All in all a decent stay Clean, very convenient hotel. Great Parking. Nice rooms, but paperthin walls. Was kept up at night from snoring from the room next door. One night. The other three nights, was kept up at 2:00 a.m. with loud conversation coming from the room on the other side. Mattresses are not very comfortable. But the property is very well kept, and I would stay again. Pool was freezing cold, as was the pool room. Very uncomfortable temperature. 11 July 2014
Rated 5.0 out of 5.0 by Great Stay We totally enjoyed the stay. We come to Chicago at least 4 times a year and we stay at this particular hotel. The staff is very friendly. They welcome you with opened arms. The hotel is clean and neat. the rooms are spotless and quiet. We love this hotel. And all the great places to eat and shop are within traveling distance. I would recommend this hotel to everyone. 09 July 2014
Rated 5.0 out of 5.0 by Great hotel Very clean, awesome staff and comfortable beds. Wish the pillows were softer. 06 July 2014
Rated 5.0 out of 5.0 by Clean and Relaxing Consistently clean and relaxing. Always look forward to arriving and getting to my room. The temp is easy to adjust and amenities are there if needed. Love it here! 01 July 2014
Rated 5.0 out of 5.0 by Great Service We stayed one night so we could catch an early morning flight from Midway. The room was great, but the best part was the ability to leave our car parked at the hotel while we were out of town. 30 June 2014
Rated 5.0 out of 5.0 by Park and fly Service was very professional and personable. Drivers to the airport were very courteous Room were very clean and well maintained. Food at the in-house restaurant was very good and the sports bar was kept clean with good service. 23 June 2014
Rated 5.0 out of 5.0 by Great Experience We had a great experience at this hotel. The hotel staff is amazing. They truly care and are genuinly interested in your comfort and happiness. They went out of their way to answer all our questions in regards to taking the L, shuttle services to the tourist sites and restaurant locations/contact info. I can't say enough good things about this hotel. The rooms are spacious, clean and comfy. The cost is lower than other hotels in the area AND this hotel is much nicer than some of it's neighbors. You need to stay here! 19 June 2014
Rated 5.0 out of 5.0 by Friendly staff and comfortable bed We enjoyed the in room microwave, fridge and coffee maker. The bed and pillows were very comfortable. We enjoyed our view of the planes taking off and landing at the airport. We also enjoyed the view of Chicago. The pool was nice and just the right temperature. We were a little disappointed that there wasn't a hot tub, but the kindness of the staff made up for it. =) The staff was the friendliest I have ever come across. They were genuinely friendly and happy and always greeted us first with a smile and a hello. The free shuttle service to and from the airport made our traveling to and from Chicago much easier. Overall, it was a wonderful stay! 16 June 2014
Rated 5.0 out of 5.0 by great service Nice hotel shuttle service was easy and efficient to use. Rooms clean and comfortable beds. Stayed here for the sleep park and fly service and was very efficient and nice hotel. Internet worked well and check in was easy along with easy check out. Would recommend this hotel for your next stay in the Chicago area. 14 June 2014
Rated 4.0 out of 5.0 by Midway HI The restaurant and front desk staff were awesome. Food and drink was very good as well as restaurant atmosphere. The room was awful. It had a very bad smell that we tried to get rid of but could not. The smell progressively got worse later in the night. It was a very "musty/cat urine" smell combo. We opened windows and turn a/c on and it just circulated the smell. It was late and we did not change rooms. Just really tired the next day.:(( All else was very good! 13 June 2014
Rated 5.0 out of 5.0 by Great place Was very impressed with the facility and guest services. Very nice and professional. 12 June 2014
Rated 5.0 out of 5.0 by Very comfortable bed and easy access to airport This is a great property to stay, close to Midway Airport. Room and bed were very nice and the staff was very helpful, friendly and welcoming. Great shuttle service 03 June 2014
Rated 5.0 out of 5.0 by The best Ryan and his staff are wonderful. Never had an issue in the 9 months I used this property every week Van drivers are great. Friendly and helpful In all the times I used this hotel my only objection was Thanksgiving dinner was turkey vegetable and potatoes. No pie! That is UNAMERICAN We must have pie! Thanks and kudos to a great hotel 02 June 2014
Rated 5.0 out of 5.0 by Easy access to Downtown The staff was very helpful and pleasant. Their shuttle service between the hotel and Midway airport makes access to the city very easy. Great value compared to hotels downtown. 02 June 2014
Rated 5.0 out of 5.0 by Perfect for a trip to see the White Sox Planned a trip to Chicago to see a Friday night and a Saturday afternoon WhiteSox game. There were no hotels close to the stadium so we looked over by the airport. Turned out the location was perfect. It was easy to get to the hotel and easy to get to the stadium. It’s not in the heart of the city so most of the traffic was avoided. Ample amount of parking. Rooms were nice and clean, and hotel staff was friendly and helpful. We had a concern about airport noise but never heard a single plane (even when we were watching them take off). I would absolutely stay here again should I travel to the south side of Chicago on a future trip. 27 May 2014
Rated 4.0 out of 5.0 by Bed The pillows are too big and bulky. Need at least one feather or some other softer pillow in the room. 05 May 2014
Rated 5.0 out of 5.0 by Awesome hotel From the shuttle to the people this is a first rate hotel experience! I feel right at home in this wonderful, clean, conveniently located hotel. You will not be disappointed, trust me. 30 April 2014
Rated 5.0 out of 5.0 by Wonderful staff Ryan and his whole crew are so helpful and welcoming I stay here every week and know the superior service never varies it just gets better Thanks for all you do for Southwest crews 28 April 2014
Rated 5.0 out of 5.0 by Great stay very convenient to Midway I use this hotel before/after trips out of Midway and they always treat us great! 24 April 2014
Rated 5.0 out of 5.0 by The Best! If in MDW stay here for the Best customer service! 17 April 2014
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