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Rated 4.2 out of 5 by 1200 reviewers.
Rated 5.0 out of 5.0 by Great hotel stay. Wonderful hotel at a reasonable cost. Our stay here helped contribute to an excellent Chicago visit. November 26, 2015
Rated 5.0 out of 5.0 by Excellent experience The Holiday Inn is a very clean, comfortable hotel. I was impressed with the warmth and friendliness of the staff, from the bell hop to the check-in to the nice folks who cleaned my room. That kind of hospitality makes all the difference. I certainly would stay here again. November 25, 2015
Rated 4.0 out of 5.0 by Impressive Lobby Business one night, pleasure the next. Great view of the river and skyline from the room (18th floor - paid for the upgrade for the view so I'm glad it was good!) Loved the large lobby and placement of check in, bar, restaurant, etc. once you got to the 15th floor. The pool was huge but was a bit dated with a tiny bit of rust. The pool area was well planned and nice loungers / tables BUT pool towels not small towels would have been much appreciated! Elevators speedy, but the area up to the rooms can get a bit congested if families or more than 4 people are trying to enter/exit the elevators but not really a big deal. The parking is confusing as its actually before the hotel and across the street/way. Construction is occurring next to the hotel, but it didnt wake us. I would have liked a softer bed, but love the pillows. I liked that the hotel was connected via walkway to the Merchandise Mart, including Starbucks and some "fast food" places. Just a bit tricky to find and get to, but once you figure it out, its cool! Would stay again. November 24, 2015
Rated 5.0 out of 5.0 by lavishly hospitable My wife and I celebrated our 25th wedding anniversary in Chicago and stayed at your hotel for a night and received many pleasant surprises. Complimentary breakfast buffets , wine and chocolate covered strawberries and a corner room which afforded us a magnificent expansive sweep of the city. The staff was very accommodating .Thank-you for a memorable occasion. An appreciative guest November 24, 2015
Rated 4.0 out of 5.0 by Great Place for Business Trip This hotel would have been a wonderful one if I was on a business trip and not wanting to visit the pier, malls, etc... I wouldn't really call this hotel "kid-friendly" as many other hotels I have stayed, however their staff was incredibly pleasant and they had a great bar/restaurant for adults. November 23, 2015
Rated 5.0 out of 5.0 by birthday evening Thank you for such a nice time. The first room was not very appealing so I ask to be change and we were without questions and got a beautiful view and such a nice updated room. Pool area was great and clean. We will stay again. November 23, 2015
Rated 3.0 out of 5.0 by Over priced with the poor wifi service Could not understand you pay hundresd dollars get a room and don't have stable wifi ! Even a motel room provide a much quick wifi service! November 22, 2015
Rated 4.0 out of 5.0 by Good location, value, amenities, people Overall great stay. Only one night, but proved to be a solid choice in downtown area. November 22, 2015
  • 2015-11-29 T11:57:53.268-06:00
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