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Rated 4.1 out of 5 by 257 reviewers.
Rated 4.0 out of 5.0 by Convenient location to downtown Friendly staff and a great location made this an enjoyable aspect of my stay in Chicago. 21 October 2014
Rated 5.0 out of 5.0 by Excellent Staff Service The staff at this property was very friendly and most accommodating. Even though we were early they didn't even blink when we asked if we could check in early. They found us a room so that we could rest up from our trip before heading out to visit colleges for our son. The room was very clean and comfortable. Very convenient to Union Station, the Blue Line and a short walk to the Loop. Highly recommend this property. 20 October 2014
Rated 2.0 out of 5.0 by Smile and take care of the guest Location is why I chose this hotel. My 1st stay was better, this stay, not bad; but some staff need to be coached on the value of body language and smiling. 20 October 2014
Rated 5.0 out of 5.0 by review of our stay Everything was to our complete satisfaction except the loud and intrusive music in restaurant in the evening. However we are old and do not like loud music; the staff arranged to our food sent to our room so we could dine in peace. 20 October 2014
Rated 4.0 out of 5.0 by Friendly Staff The hotel is very good for business. Clean, friendly staff and plenty to do in the area. 20 October 2014
Rated 4.0 out of 5.0 by chicago industrial area of town but not far walk to the park 17 October 2014
Rated 5.0 out of 5.0 by Solid hotel in a great location Very pleased with my stay here. Great location near the subway or within walking distance of many attractions downtown. Staff was excellent! All of them. Everyone was very friendly and helpful. I'd stay here again. 14 October 2014
Rated 5.0 out of 5.0 by Something as simple as a bottle of water. I stay at this property once per month on average. I am always impressed by the new little surprises that pop up each visit. I am known by name as I walk through the door, my preferences are important to them. It is so nice to be offered a bottle of water (that is ice cold) when I check in. As if that wasn't great, there were two more bottle in my room. The little things make all the differences. And I think I finally have them all trained to call me by my first name!! 14 October 2014
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