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Rated 4.1 out of 5 by 294 reviewers.
Rated 5.0 out of 5.0 by Friendly Staff Comfortable, clean place to stay in Downtown Chicago. Easy access to transit. Staff exceptionally friendly -- remembered guest names and greeted when passing through lobby. Restaurant above average for hotel. Food seasoned well and breakfast buffet is an excellent value. 12 December 2014
Rated 5.0 out of 5.0 by Great hotelgreat staff. The overall manner in which I was treated at the hotel needs to be emulated at other hotel facilities.The close proximity to Union station and to the downtown was a match made in heaven for my overnight stay in a city that I love to visit frequently.The food selection was great and the prices were very reasonable and traveler friendly.I would stay at the hotel with my family. 11 December 2014
Rated 5.0 out of 5.0 by Great Stay! My husband and I stayed for the Bears vs Cowboys game and very much enjoyed this hotel. Staff was very friendly and attentive. Beds were comfortable. Room was very clean. Would stay here again! 08 December 2014
Rated 4.0 out of 5.0 by Good Stuff Was pretty comfortable here. Right next to the Clinton - Blue line which allowed me to explore Chicago easily 05 December 2014
Rated 5.0 out of 5.0 by Really nice experience We stayed for 5 days! The entire staff was very accomodating! The room was very comfotable. Pillows great and so very clean!!! We will come back! 04 December 2014
Rated 4.0 out of 5.0 by Convenience and comfort I like that when I walk into Holiday Inns, I know what to expect - Consistency in the room appearance, the beds, the pillows, the bathroom amenities and the fragrance. This H.I is close to the Clinton metra which is a few stops from the Chicago shopping district and other touristy locations. So it is convenient. It is also very close to the river where you can take your morning walk and still feel safe. Not sure about the evening because I didn't walk in the evening. I would stay here again! 03 December 2014
Rated 4.0 out of 5.0 by Great People - Below Average Hotel The hotel infrastructure was very dissapointing. The TV sometimes didn't get HD stations, and sometimes did. The toilet clogged really easily, and things like pealing wallpaper in the room showed that management is not keeping the hotel well maintained. The people who worked there however were all very nice, tried to fix things where they could, and offered excellent service. 02 December 2014
Rated 2.0 out of 5.0 by Outdated and Old I guess the saying is true, you get what you pay for. I was disappointed because the one main thing I look for in a hotel is how comfortable the bed is and this hotel, or should I say the room I stayed in had the oldest mattress I had ever seen in a hotel; it even sunk in the middle. The staff is very friendly and I will admit the property is clean. 02 December 2014
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