Rated 4.2 out of 5 by 447
Rated 5.0 out of 5.0 by jep1225 Easy access with downtown
Comfortable, clean rooms. Within walking distance of all the downtown sites.
July 3, 2015
Rated 3.0 out of 5.0 by Macwang so so
not as good as I thought.
It's too cold in the room and too dry. The clean lady is not clean our room as should be.
July 3, 2015
Rated 5.0 out of 5.0 by Pinky60 great service and excellent location
My friend and I had a wonderful time in Chicago. I'm originally from Chicago. but my friend has never been until now. I took her places that I had never been. so it was a wonderful experience for me as well as her. the entire stay was just beautiful. She want to visit again next year and would like to stay at your facility at that time. thank you for everything!
July 1, 2015
Rated 5.0 out of 5.0 by Moon_light Estancia buena
Lo mejor del hotel era la cercanía a una de las estaciones de la principal línea de metro de Chicago. Por eso no tuve problema alguna con la movilidad.
Lo único que no fue tan grato fue el ruido de la calle porque estaban realizando adecuaciones en la vialidad de la calle aledaña.
June 29, 2015
Rated 5.0 out of 5.0 by miter rail rooms
I have stayed at this hotel before very close to where I had to do business. great rate very clean rooms very confortbale beds. the staff. was very helpful in getting my room on time for check in time. i had a good dinner at the bar for a good price.
June 29, 2015
Rated 3.0 out of 5.0 by JsamSmile Friendly staff and good location.
Staff were helpful when we requested additional towels or had questions about transportation, since we were unfamiliar with the area. The pool was extremely clean and very relaxing. The reasons for the lower rating was the mold on the walls in the bathroom and the expired medications purchased from the store. The beds were comfortable and we slept very well. We were very happy with the location of the hotel as it was close to Union Station.
June 27, 2015
Rated 2.0 out of 5.0 by RKW57 outdated look and feel
left room one morning to find a person sleeping in the hall. No soft pillows, very small bathroom. Shower not clean. internet is very weak/poor/slow.
June 26, 2015
Rated 3.0 out of 5.0 by Shellx4 Good Value; Poor customer service
We were with friends - 2 rooms. We arrived 2 hours before check-in and inquired if the rooms were ready. They were not. No problem. We returned at 3pm - check-in time. One room was still not ready. Front desk staff offered no apology, no assistance, no offer to contact us as soon as it was available - nothing. The woman was not rude, in any way, just poorly trained and immature.
The hotel was clean and comfortable. Good location for the price we paid.
June 24, 2015