Rated 4.0 out of 5 by 228
Rated 5.0 out of 5.0 by 1133 1133
all good except I did not have a clock in room and it took two tries to get one that was working .
24 March 2014
Rated 2.0 out of 5.0 by CTTraveler25 Amenities are third rate
Let me preface by saying I got to the hotel around 10 PM after a long, delayed flight so I wasn't in the best of moods to begin with. That made dealing with the incredibly long check-in line at the front desk unbearable. It took about 30 minutes for me to check in. At that point I didn't need a full meal, but just a snack to tide me over until breakfast the next morning. There was no store by the front desk, and everything (including toiletries) was located in vending machines that only took quarters, requiring me to make repeated visits to the front desk to break my dollars for change (the chips were stale as well). The halls were very poorly upkept as well.
When I got in the room, it was blasting heat. I had trouble locating the light switch in a pitch-black room as well. Once I got the heat settled, the stay was fine. The staff was also courteous.
24 March 2014
Rated 5.0 out of 5.0 by bluerobin55 comfortable bed and great service
Room was great service was great restaurant was great shuttle service was great
22 March 2014
Rated 5.0 out of 5.0 by funnybun convenient
nice but needs timely shuttle service and free continental breakfast will be appreciated.
14 March 2014
Rated 5.0 out of 5.0 by ibangel3 Holiday Inn O'Hare
Great hotel with very helpful desk employees. Food in the restaurant is very good and wait staff very friendly. The rooms are comfortable and nice. We have stayed many times and plan to do so in the future.
14 March 2014
Rated 5.0 out of 5.0 by CarolAnn04 comfortable bed and great service
aOverall a great stay and value highlighted by great service.
13 March 2014
Rated 5.0 out of 5.0 by smileydi A nice stay
Overall experience was excellent. Hotel was clean and staff was very very nice. thought it was a bit pricy for one night in a small room, but everything else was great.
11 March 2014
Rated 4.0 out of 5.0 by Airme12 Good Holiday Inn very close to airport and AMA center
Good and efficient service, no issues with billing, express check-out perfect (no need to see the front desk at check-out), bar open until late which is good for me since I like to relax after a long work day/afternoon. Low noise considering that many airplanes fly just above the hotel all day and night, I was able to work and sleep very well. Hallways and rooms seems outdated, this hotel may need a full interior design refresh to look more like the Holiday Inn style I'm used to, more modern and sleek. Thanks!
07 March 2014
Rated 5.0 out of 5.0 by Sab787 Everything was great!
Very enjoyable experience at this Holiday Inn - great staff, room was excellent, clean and attractive lobby, etc...
01 March 2014
Rated 5.0 out of 5.0 by gamble9 very clean and comfortable
Got room late at night when stranded in O'hare/was very happy how nice it was and was fully satisfied. I have even entered name and phone number into my cell phone and would definitely stay here again if stranded again
25 February 2014
Rated 5.0 out of 5.0 by KH839 Front desk is very friendly
Front Desk staff were great and make feel so welcome!!
21 February 2014
Rated 4.0 out of 5.0 by afailakawi Comfortable bed and big room
Comfortable bed and great location near my course .
16 February 2014
Rated 4.0 out of 5.0 by ThuyHa87 Friendly crew
The front desk was pleasant. My key card wasn't working but I didn't mind since everyone was pretty nice the whole time.
09 February 2014
Rated 5.0 out of 5.0 by mikeand443 Chicago Ohare Holiday Inn
Front Desk staff were great, the room accommodations were very good. A little more drapery would have kept out the landing lights and kept out some of the noise from inbound air traffic
06 February 2014
Rated 5.0 out of 5.0 by Puerto Vallarta Great Service
Enjoyed our evening meal in Louie's Bar. Service was excellent and food was just right amount.
03 February 2014
Rated 5.0 out of 5.0 by Leolv Bryan,front desk
He was really something,make feel so welcome,even after he checked more than 5 guests in line,then the next morning,he was there with a great attitude,congratulations Bryan
30 January 2014
Rated 4.0 out of 5.0 by Loud as Good Service
solid and reliable place to stay. great value for money. The staff looked after me very well, the food by US standards was good, by international standards average
30 January 2014
Rated 5.0 out of 5.0 by Rev47 Lots of Value for the Money
This was by far the most pleasant accomodations I have had in the area over the past couple years. The staff were excellent and I was treated so well in all regards - except for the mode of transportation that was called when it was time to return to the Amtrak station...a surpise and very pricey.
28 January 2014
Rated 5.0 out of 5.0 by roho57 helpful and friendly
Staff helpful and curtious with change of reservations during bad weather conditions. Room was clean and very comfortable. Internet provided. Bar/lounge had very good food. The music was too loud though, especially for tired travelers. The airport shuttle was on time and staff friendly.
19 January 2014
Rated 4.0 out of 5.0 by Ohio visitor Great service
We stayed here for three days during the winter break. The check-in and check-out was fast and professional. I like most is the indoor car park for hotel guests. This makes a big difference during very bad stormy weather in Chicago.
17 January 2014
Rated 5.0 out of 5.0 by Dan Platinum Great location. Upgrades for Platinum.
Easy access to O'HARE.
I always get a free upgrade and free breakfast due to my Platinum status.
Great restaurant for dinner and drinks.
One item, when checking in, I gave the desk clerk my "Bounceback for Rewards with IHG." That is a 1000 bonus points. I did not get the 1000 points. I did receive the new card for the next day.
17 January 2014
Rated 5.0 out of 5.0 by PlatinumPoli Great Customer Service
We arrived late but were warmly greeted by the staff. It was our first time in the city and the staff ensured we were well taken care off. Definitely recommend for future visits!
15 January 2014
Rated 5.0 out of 5.0 by Holidayinn2012 Great Hotel
This Hotel has great extra ameneties for a decent price. The rooms are spacious and clean.
14 January 2014
Rated 4.0 out of 5.0 Good service and clean room.
Can make atleast tea/coffe complimentary.
Except the food and the cost spent for food , am good with everthing else. Esp the location.
06 January 2014
Rated 5.0 out of 5.0 by bridget43 Great Service
Hotel employees were nice and attentive to their customers .
The rooms were comfortable and clean.
The breakfast staff were very nice and helpful.
04 January 2014
Rated 4.0 out of 5.0 by GA Girl Friendliness of staff and parking rate
The staff were very cordial during check-in. I appreciate that parking was free for me. I don't know if that is a member perk, but thank you!!
02 January 2014
Rated 4.0 out of 5.0 by mrrwan333 my opinion
every think is good and good service but doesn't have breakfast free
23 December 2013
Rated 5.0 out of 5.0 by Spenc Perfectly Made Bed
My hat is off to the housekeeping department. My bed was make-up perfectly. It may seem strange, but after spending time in the military and traveling for the last 22 years, this was the most perfectly made bed. It was also comfortable. The rest of the room was impeccably clean and the staff was friendly and welcoming. Great night's stay.
20 December 2013
Rated 3.0 out of 5.0 by TCL1961 Holiday inn Ohare
The Longe /restaurant @ bar Loui's had the best bone in hot wings in Chicago a real bonus for my stay I ordered them every night of my stay Thanks for the hospitality....
12 December 2013
Rated 4.0 out of 5.0 by Larry307 O'Hare hotel
It was okay; near to/from the airport and comfortable enough for my purposes. It was a short vacation, someplace I felt I had to return to one last time.
26 October 2013