Rated 3.9 out of 5 by 285
Rated 4.0 out of 5.0 by klgrider Very Satisfied
I stayed at this hotel when I came to Chico for a conference. I found the room to be very comfortable and nicely decorated; the heat, TV, fridge, etc. were working properly, and the staff were very pleasant and helpful. Would definitely stay here again!
November 16, 2015
Rated 4.0 out of 5.0 by eip4 Great service and Affordable
The room was well kept everyday. The staff refilled toiletries, towels, and coffee supplies daily. The breakfast bar was a bit overpriced, but the food was decent quality. The bed was comfortable and had plenty of really nice pillows. I would have been able to sleep well if I could have found a good temperature. The thermostat didn't offer exact numbers so you had to pick a range and there was no good setting for me. Overall, my stay was nice and I would stay here again.
November 12, 2015
Rated 5.0 out of 5.0 by TravelTrey Chico
Close to everything . Great place to stay and enjoy the town.
November 10, 2015
Rated 3.0 out of 5.0 by TampaUZI1 Friendly employees, but dated hotel, UGH plastic sheets
The building and rooms are really dated. The parking was decent. Found a spot on the side of the building no problem.
The desk staff was very helpful and attentive. Even though I arrived after check in time, the lady at the front desk wanted to make sure my room was ready and called housekeeping to verify.
The room was very clean as I am used to with IHG properties. Since it is an older building, little things like traffic noise were higher than normal. It is right along the highway, however it can be drowned out by the AC fan. Most of the doors on the 5th floor slammed quite violently. You could tell the door closing mechanisms needed adjusting.
I can live with those issues, it comes from traveling so much. Unfortunately the part that made it unpleasant for me was that the bed was not the most comfortable. It actually wasn't the bed, but the bedding. I laid down on the bed to relax and felt the crackling of the plastic under sheets. Once I got out of bed, unmade the bed, removed the plasticy sheet, then remade the bed, I was able to sleep quite comfortably.
I would expect plastic sheets at a lesser hotel, but not a Holiday Inn. Most IHG hotels use cotton mattress liners that breathe and are MUCH more comfortable.
After a long day, all i want to do is relax, not have to adjust bedding.
It is an average hotel, but the plastic sheets really need to go. I really enjoy IHG properties, but will probably check to see if other hotels are available in Chico instead of defaulting to IHG at this location.
November 9, 2015
Rated 4.0 out of 5.0 by Oregonian99 Quick Stay
Quick stay but great place to stay for an overnight stay. Easy to get to and great location
November 4, 2015
Rated 5.0 out of 5.0 by rrjk Ana
Great hotel! Front desk agent in the evening could have been more polite over the phone with how she said valet service is not available. But otherwise, service was good.
November 2, 2015
Rated 5.0 out of 5.0 by Jim.F room
very clean pretty dated ,the staff excellent, breakfast choices not quite as good as others, but over all it is good
October 31, 2015
Rated 4.0 out of 5.0 by Elizabeth2073 Business Stay
I have the choice to stay here or at the Oxford and i always come back! I was a little disappointed that there was no where on my check as a platinum member to get an upgrade if available. It didnt seem like the front desk really cared either. There was a mix up with cards as well so i am not sure who's card was on my reservation. The room was good but seem there was a little mold in the bathtub area. The towels were a little stiff too. I wish they would have stronger shower heads but we can't have it all :) I find it strange how there is no free breakfast as every other Holiday Inn i stay there is.
October 26, 2015