Rated 4.3 out of 5 by 346
Rated 4.0 out of 5.0 by Joix Great location. Helpful staff
Was notified hotel was being renovated but didn't interfere with visit. I appreciate it was hotel shows interest in guests' opinions. Nice touch - staff were doing a survey regarding their buffet breakfast.
February 4, 2016
Rated 5.0 out of 5.0 by Gma Sandy Friendly and helpful service all around
From the shuttle driver to the doorman to the staff at the front desk to everyone in the restaurant, service was excellent and people were friendly. The room was clean and the beds comfortable.
February 3, 2016
Rated 5.0 out of 5.0 by len70364 older hotel but good
Was greeted kindly by hotel staff. The room was located on top floor with a balcony view, it was ok and was able to see and hear jets taking off Was able to see the eruption from the nearby volcano. Had a little difficulty communicating in the restaurant but I surely was able to order. Has a shuttle to the airport which was really good and on time. The water coming out of the shower head was minimal and took extra time to wash. Had no refrigerator or snack bar in the room however I was given two bottles of water daily. There was several venders outside the front door of the hotel trying to pressure sell their product . Its a local gathering for the buses traveling out of the city which makes it hard for taxis and pick up
February 2, 2016