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Rated 4.2 out of 5 by 148 reviewers.
Rated 4.0 out of 5.0 by Muy buena experiencia. Muy buen hotel, cómodo, con todo lo que se necesita para un viaje de negocios. El gimnasio está muy bien equipado, buen equipo de cardio y buenas máquinas para pesas. Para viajes de negocio tiene todo lo necesario. 22 December 2014
Rated 5.0 out of 5.0 by excelente servicio ningun inconveniente excelente sevicio estadia a lo maximo 20 December 2014
Rated 5.0 out of 5.0 by Great service and Hotel cleaness The service receive by the front desk exceeded my expectations. The room was clean and the view of the city was great. I had some issues with the shuttle from the aiport to the hotel but the driver apologize a couple of times 19 December 2014
Rated 5.0 out of 5.0 by Atencion excelente y trato amable Hemos estado hospedadas el el hotel por 5 días, y siempre nos sentimos con mi familia, seguras, protegidas, y bien atendidas, Su ubicación en una de las zonas de negocio de la ciudad, permite un fácil desplazamiento. 19 December 2014
Rated 5.0 out of 5.0 by Holiday Inn - Guatemala City, one of the best places to stay!!! Hotel employees are very friendly and willing to help you in any way they can, they want you to enjoy your visit to Guatemala and return once again. Free transportation from Airport to Hotel and vice versa. So many great restaurants nearby where food was excellent and affordable. The hotel is located in a well secure area, during my visit, I never felt worry about my safety. I strongly recommend to visit the following places: Tikal, Peten, Antigua and all the lakes nearby as well as volcanos. 18 December 2014
Rated 4.0 out of 5.0 by Las mucamas entran sin avisar. Estuve en el Holiday Inn en Ciudad de Guatemala. La experiencia fue formidable, con excepción de que una tarde mientras yo hacía una siesta la mucama entró sin siquiera toca la puerta. Cuando ella abrió salté de la cama y le pregunté qué quería. Fue allí donde ella cerró y se disculpó. Yo apenas me había hospedado un par de horas antes, por lo que la habitación no requería limpieza; por lo tanto, este hotel no garantiza que la habitación que uno paga será privada. La mucama puede entrar cuando quiera y sin avisar y eso a mi me desalienta a dejar objetos de valor como: computadora, reloj o Tablet, adentro del cuarto. Si me llegara a hospedar otra vez en Holiday Inn hablaría primero con el gerente y le exigiría que me garantice que nadie entrará a mi habitación a menos que sea para limpieza. Si vuelve a suceder definitivamente calificaré este hotel como un pésimo hotel en cuanto al tema de la privacidad y la seguridad. 16 December 2014
Rated 3.0 out of 5.0 by HI Guatemala Only stayed one night, so did not spend a lot of time in the hotel. But for the time I was there, things were very nice. 15 December 2014
Rated 4.0 out of 5.0 by Holiday Inn Guatemala Very nice staff make you feel confortable during the stay 12 December 2014
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