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Rated 4.3 out of 5 by 166 reviewers.
Rated 5.0 out of 5.0 by Great bed, excellent service, good location Good gym - great restaurants nearby - great clean comfortable hotel 28 January 2015
Rated 5.0 out of 5.0 by Love the Staff The Staff of the Holiday Inn Guatemala City are the HEART of the hotel. We love them all. Monica in Reservations, Esther, Fernanda, Vivi, Daniella, etc. at the front desk, all the bell hops are very courteous and Marlon is great, the wait staff in the restaurant are very prompt, the cook will make omelets to order and they will do special orders like sweet ice tea for us southerns. 28 January 2015
Rated 5.0 out of 5.0 by Excellent as Always I have stayed at this hotel many times. Always GREAT My only complaint would be the breakfast syrup containers are not labeled. I always pick up the honey or the chocolate instead of the Maple syrup for my pancakes. I wish they would label the container or put a sign in front of them. Great Staff that always exceed my expectations 27 January 2015
Rated 5.0 out of 5.0 by Nice hotel, great service. Comfortable experience. Would recommend to anyone. 27 January 2015
Rated 5.0 out of 5.0 by Muy Recomendable Muy buien hotel, cómodo, bien ubicado y su personal super amable. No duden en alojarse en él si van a Ciudad de Guatemala. 19 January 2015
Rated 4.0 out of 5.0 by i recomend it Very good situated ,very safe,very nice people and they are always ready to get you attentions.Very sodisfied 19 January 2015
Rated 3.0 out of 5.0 by Lugar cómodo, infraestructura un poco vieja internet puede mejorar, los ascensores son muy lentos -se puede demorar varios minutos para esperar el servicio-, las habitaciones tienen muebles viejos, lo mismo las alfombras 19 January 2015
Rated 5.0 out of 5.0 by Great place to stop over i have always had a great experience at the front desk. People are always helpful and staff are always polite. I enjoy going back always. 15 January 2015
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