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Rated 4.2 out of 5 by 132 reviewers.
Rated 5.0 out of 5.0 Great location and comfortable rooms The business days at Guatemala were very good, the hotel provided me with excellent tranquility and discretion guaranteed in the best commercial area of the city of Guatemala, very comfortable rooms a great ally for my rest after working hours. 11 November 2014
Rated 5.0 out of 5.0 by Excelente opción Bien ubicado con buen servicio de transporte y enfrente de opciones de restaurante 10 November 2014
Rated 5.0 out of 5.0 by Excelent We did relax with my family and my son enjoy it at lot 06 November 2014
Rated 5.0 out of 5.0 by Instalaciones cómodas Instalaciones cómodas y atención eficiente en registro de entrada y salida. El hotel tiene una buena ubicación, es decir, cercana a restaurantes. 05 November 2014
Rated 5.0 out of 5.0 by Muy cómodo Una buena experiencia, deben prestar atención a la gente que llega después de media noche haciendo ruido. Por lo demás, la cama era muy cómoda y la atención bastante buena. 27 October 2014
Rated 5.0 out of 5.0 by trabajo excelente atencion, se preocuparon por nuestra seguridad al ayudarnos a encontrar un taxi seguro. 27 October 2014
Rated 5.0 out of 5.0 by servicio amable y excelente Hay áreas de oportunidad en el desayuno y en las almohadas 26 October 2014
Rated 3.0 out of 5.0 by NO FEELING WELL THE BEST THEY HAVE IS SHUTTLE BUS TO THE AIRPORT. WHEN I DID THE CHECK OUT, IT TOOK 20 MINS MORE… THE INTERNET WAS SO SLOW, AND NOT STABLE.. 24 October 2014
Rated 5.0 out of 5.0 by Excelente atención de personal y relajantes habitaciones Muchas gracias por la atención, definitivamente fui bien recibido, logre trabajar con comodidad, alta calidad de internet y super-comodidad de las habitaciones. 23 October 2014
Rated 4.0 out of 5.0 by Excelente hotel. Deliciosas camas. Lo recomiendo. Situado en el corazon de la zona viva (zona 10) de Guatemala. Ricas camas. Parqueo reducido. 21 October 2014
Rated 4.0 out of 5.0 by Ubicacion Excelente Lo mejor que tiene este hotel, es su ubicación, una zona hermosa, tranquila, bastante segura, con muchos servicios cercanos al hotel. En términos generales es un buen hotel, sin embargo para ser un Holidey Inn, me parece que no está a la altura de muchos otros en los cuales me he alojado por motivo de viaje de negocios, mal servicio de internet, y unos empleados de la recepción que les falta amabilidad y cortesía para atender a los viajeros, ese es mayor lunar que encontré, al menos es lo que encontré entre las fechas del 24 al 28 de septiembre de 2014. 20 October 2014
Rated 3.0 out of 5.0 by Good value & location, bad noise level & wifi I stayed here for a week, and for most of the week had a good overall experience. Wifi did not function well in my room, if you take a look at the wifi extenders in the hallway, they're meant for outdoors not indoors (I work in tech). Wifi was fine in the lobby. I checked out and traveled to Antigua, checked back into a new room and it was significantly noisier, you could practically feel the vibrations from a club outside, maybe the hotel should offer headphones? They also didn't have any hair conditioner, my room was stocked with shampoo and body lotion, when previously they had both shampoo and conditioner. The gym was clean, modern and stocked with fresh towels. Note: if you receive a room with a special like I did, IHG Rewards Club won't recognize your stay. 16 October 2014
Rated 5.0 out of 5.0 by Disfruté de la estancia y pronto volveré Habitaciones super cómodas, personal atento y amable, buena localización, conectado rápidamente con el mundo, comidas excelentes y una gran calidad en el servicio 15 October 2014
Rated 5.0 out of 5.0 by Type of room I did my reservation with anticipation and I was assigned to a room with a door connecting another room. The noise of the guests in the other room was somewhat uncomfortable. I was not supposed to be booked in a room like that when I made the reservation with enough anticipation. Other than this, everything was great. I still love Holiday Inn and will continue lodging here. This kind of things happen!! 13 October 2014
Rated 5.0 out of 5.0 by comodidad Excelente cama y muy comoda la habitacion, facil acceso y muy limpia 13 October 2014
Rated 4.0 out of 5.0 by UBICACION IDONEA,PISCINA Y GIMNACIO EXELENTES LA UBICACION DEL HOTEL ES PRIVILEGIADA PUES ESTA EN EL CENTRO DE LA ZONA 10,DONDE ESTAN LA MAYORIA DE OTROS HOTELES IMPORTANTES ,ASI COMO BUENOS RESTAURANTES,BANCOS,CENTROS COMERCIALES ETC. Y TODO A DISTANCIAS CAMINABLES .LA ZONA ES SEGURA DE DIA Y DE NOCHE. LA PISCINA ES DELICIOSA PUES ESTA CLIMATIZADA Y NO IMPORTA LA TEMPERATURA EXTERIOR,EL AGUA SIEMPRE ESTA CALIDA. EL GIMNACIO CUENTA CON TODO LO NECESARIO PARA HACER EJERCICIO Y TODAS SUS MAQUINAS SON DE ULTIMA TECNOLOGIA . EXELENTE !!!!! 13 October 2014
Rated 4.0 out of 5.0 by Confortable me gusta ir de viaje y es importante para mi, llegar a un lugar comodo a descansar, en ocasiones llego inclusive a trabajar y es importante tener todo lo necesario para hacer bien mi trabajo, eso implica un lugar comodo y buena señal de Internet, por lo tanto Holiday Satisface con ello, si le sumo el valor agregado de IHG de tener detalles conmigo como regalarme snacks y agua, son detalles valiosos que uno aprecia cuando esta lejos de casa. 13 October 2014
Rated 4.0 out of 5.0 Buen Servicio en general, pero... Esta muy bien el Hotel, sin embargo el Gimnasio me pareció bastante malo, no tiene aparatos ní nada. 13 October 2014
Rated 4.0 out of 5.0 by HOLIDAY INN GUATEMALA internet lento y falta de frigobar en habitacion, muy amable el personal, pocas opciones en menu, 13 October 2014
Rated 5.0 out of 5.0 by Excelente experiencia Superó todas mis espectativas, recomiendo este lugar por la calidez de su personal y comodidad que brinda. 07 October 2014
Rated 5.0 out of 5.0 by Excellent price, location and service. Highly recommend the hotel and you will love the tour service associated with them. 07 October 2014
Rated 5.0 out of 5.0 by Cama cómoda la comodidad de las camas es excelente, nunca había estado en mejor cama. La limpieza es muy buena también 29 September 2014
Rated 5.0 out of 5.0 by Wonderful Staff! The people make this a wonderful place to stay while on business. The hotel amenities are pretty good, considering that you are in Guatemala City. The staff is very attentive, and most speak fluent English. It seemed that they always went above and beyond my expectations, whether it was the front desk staff, bell service, or the restaurant staff. The hotel is in a very safe and modern neighborhood, and you feel secure in and around the hotel. Security is present and obvious. I highly recommend this location when traveling to Guatemala City. 29 September 2014
Rated 5.0 out of 5.0 by satisfactoria la estadía en Holiday Inn. Una de las cosas que me gusto mucho y vi la diferencia entre otros Hoteles, es la atención en el restaurante, a pesar que es bastante pequeño en relación a otros conocidos, la atención fue excelente. las habitaciones son excelentes, el trato fue con cortesía y a la ves reservado, en el sentido que personal de seguridad del hotel esta familiarizados con el trabajo que desempeñan. 24 September 2014
Rated 4.0 out of 5.0 by Holiday Inn Experience I've always considered zone 10 in Guate City to be safe. Now I learned that it isn't safe at 1am 23 September 2014
Rated 5.0 out of 5.0 by Habitacion super confortable La experiencia en el hotel es muy agradable, la atencional cliente, es de lo mejor, y las instalaciones son excelentes 17 September 2014
Rated 5.0 out of 5.0 by great service I just love to stay at holiday Inn in USA and Guatemala. They have a great service and professional service as well. Looking forward to stay again in these great hotels soon. 16 September 2014
Rated 4.0 out of 5.0 by Buena zona Dada su relación precio / beneficio es una buena alterativa para hospedarse, debe mejorar en la insonorización de las habitación con respecto a ruido externo. 15 September 2014
Rated 3.0 out of 5.0 by It was ok The stay was fine food was good I realize the hotel has rules but some are a bit extreme like I wanted a shoe shine I ask the kid to come inside the lobby so I could sit down while he did it and the security would not let him when I told him I would take full responsibility if any thing went missing now I could see the policy if I wanted to take him to my room but it was in the lobby but never the less I think it could have been handled better then the security exchange words with me and then to tell his superior about it and point his finger at me very unprofessional 08 September 2014
Rated 4.0 out of 5.0 by Excelentes facilidades y habitaciones confortables. Su ubicación, habitación y facilidades hacen que sea un hotel aconsejable para visitas de placer o negocios. 08 September 2014
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