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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.3

based on 948 reviews
86%
Recommend This Property

Ratings Breakdown

948reviews

  • 5 Stars
    584
  • 4 Stars
    183
  • 3 Stars
    76
  • 2 Stars
    62
  • 1 Stars
    43

Great Views of the Gulf

By

יולי 15, 2016

club

Comfortable room with great view of the pool and Gulf

Posted byHotelStaff
יולי 17, 2016
Hello Sarutz, Thank you for taking the time to comment on our hotel. We are glad you enjoyed your room and the wonderful views of the pool area and the Gulf of Mexico.
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Great Spot

By

יולי 12, 2016

Right in the middle of the action but easy to get a quiet vacation. The pool could be a little more accommodating to the little ones and the breakfast crew could use a hand, but overall a great hotel with a nice family feel.

Posted byHotelStaff
יולי 14, 2016
Hello Supafly13, Thank you for taking the time to comment on our hotel. We are glad you had a great stay with us and hope to have you back sometime soon.
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awesome views

By

יולי 11, 2016

awesome and greatly priced hotel
the room was great and clean
the front desk staff was amazing
hotel overall was a 10/10 stay
coming from a very picky mom with a 2 year old i would recommend this hotel to anyone traveling with the family, also very nice bar at the pool- and great view we even seen a dolphin during breakfast!

Posted byHotelStaff
יולי 14, 2016
Hello britt93, Thank you for taking the time to comment on our hotel. We are very happy that you had such a wonderful stay with us. Our staff works very hard every day to ensure each of guests have a memorable stay.
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Charges added to Bill

By

יולי 11, 2016

We were charged 18.93 for a movie that we did not even watch. your hotel manager said it was on for over an hour. The remote for the TV's is not user friendly nor is the guide on the tv. We did not watch the movie nor would we purchase it for 18.93 that's just highway robbery, the hotel would not adjust the bill. When we got to the hotel, there is only valet parking which was not listed on the hotels website when we book the room. They charge you 12 dollars a day for Valet service. Here is what is on the Hotel site when we booked:

Hotel Amenities
Clearwater's famous public beach is just 500 feet from the hotel. Guests can also enjoy the hotel's cloverleaf-shaped outdoor pool, children's wading pool, fitness center and game room.

Holiday Inn Hotel & Suites Clearwater Beach offers 5,000 sq feet (465 sq meters) of meeting and function space accommodating up to 100 guests. Wireless Internet access is complimentary in the 6 meeting rooms, coffee shop, bars, and lobby. Concierge services, 24-hour check-in, and valet parking (surcharge) are available.

Fees

OPTIONAL EXTRAS ( it says on your site. )

The following fees and deposits are charged by the property at time of service, check-in, or check-out. •Breakfast fee: between USD 6 and USD 15 per person (approximately)
•Valet parking fee: USD 12.00 per night
•Rollaway bed fee: USD 10 per night

There was food trays left on the floors in the hallways for hours. I let the front desk know 3 times and it was finally taken care of hours later.
The elevators are so slow that you spend a good portion of your day waiting for them.

We would have dealt with the other issues at the hotel without any problems but to have this hotel bill us $18.93 for a movie we did not watch and then refuse to adjust the bill was ridiculous. They acted like we stole something, not hit the wrong button for a movie and were trying to get it for free. We travel a lot and this is the last time that we will stay at a Holiday Inn in any State. The Customer Service Dept at the corporate office said they would call us back within 48 hours. it's been 5 days and we have heard nothing back.

All we wanted was for them to adjust the movie charge, we had no problem paying for the valet parking even though it was not stated on the website that this is the only means of parking your vehicle at this hotel.

Posted byHotelStaff
יולי 13, 2016
Hello Bobcat636, Thank you for taking the time to comment on our hotel. We are very sorry to hear that your were not completely satisfied with your stay. If you would like to further discuss your stay you can reach me at cwilliams@clearwaterbeahchi.com.
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Nice Hotel.

By

יולי 10, 2016

I was on vacation with my family. I booked this hotel with points. When greeted I was told I was upgraded to a suite without even asking. The room was amazing and clean, this suite had 2 doors so you can imagine the size, the beach is down the road a block but that was OK for us. The food was good as well. This hotel is close to everything ,shops, food . The valet was amazing quick when we needed our car the guy would run to get the auto. They mean business here. Thanks IHG.

Posted byHotelStaff
יולי 13, 2016
Hello Mattburn1, Thank you for taking the time to comment on our hotel. We are glad you had such a great stay with us and thank you for being a loyal IHG Rewards Club Member.
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Great stay at nice hotel

By

יולי 05, 2016

Great room service, simple reservations, speedy check out. Pleasant staff

Posted byHotelStaff
יולי 06, 2016
Hello mizb981, Thank you for taking the time to comment on our hotel. We are glad you had such a wonderful stay with us. Our whole staff works hard to ensure each guest has a wonderful stay.
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What Construction?

By

יולי 05, 2016

Stayed recently for 6 nights and my rooms were both facing the construction, but we literally never heard them! We all slept like babies, never woke up by construction, rooms were clean, housekeepers were phenomenal, their front desk were very nice, but seemed to just be going through the motions. I was never asked if I wanted my Welcome Points or amenity bag.

Very beautiful hotel here, and a lot of things to do all around the hotel, just be prepared to walk!

Overall, enjoyed my stay thoroughly!!

Posted byHotelStaff
יולי 08, 2016
Hello Layla&Jolenesmomma, Thank you for taking the time to comment on our hotel. We are glad you enjoyed your stay with us and that construction was not a bother. I apologize that you did not receive your welcome amenity and I will add 300 bonus points to your account.
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Fantastic Stay!

By

יולי 04, 2016

club

Great friendly service, Awesome view, Relaxing stay and Economical value was beyond expectations!

Posted byHotelStaff
יולי 05, 2016
Hello jbonn66, Thank you for taking the time to comment on our hotel. We are glad you had such a fantastic stay with us. Our staff works hard daily to ensure each of guests have a memorable stay with us.
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Our paridise

By

יולי 04, 2016

Wonderful hotel great staff great location you have live music everyday right on the water pool is well kept and everyone is so friendly it's really too bad there building that hotel next to you kind of blocks the sunset now but overall great place to stay in Clearwater we love it

Posted byHotelStaff
יולי 07, 2016
Hello Kellygirl110, Thank you for taking the time to comment on our hotel. We are glad you had such a wonderful stay with us and hope to have you back next time you are in Clearwater.
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Excellent location and friendly staff

By

יולי 04, 2016

club

Enjoyed the hotel during a family vacation. Pool was perfect for the children and location of restaurant near pool made it very convenient. Would have liked to have access to the beach right from the hotel but this was not the case. Beach is a short walk away. Beach, shopping and food are easily accessible and you are just outside of the busier area. We will definitely return.

Posted byHotelStaff
יולי 05, 2016
Hello summerfun, Thank you for taking the time to comment on our hotel. We are glad you had such a wonderful stay with us and cannot wait to have you back.
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Regular visitors, treated like family

By

יולי 04, 2016

club

Love this place so much we visit several times during the summers and every summer, even same room. They treat us like family. We get the gulf view room, watch the boats, the dolphins, can see the state beach across the way, view the sunset and listen to the entertainment at Jimmys Fish house either from the comfort of our air conditioned room or from the balcony. The room is clean and spacious. The pool is clean and didn't ever get too crowded. A few times we actually had the pool to ourselves. The food at Jimmys was good and the price was ok, especially compared to the rest of the island. Mainly did takeout because we had a great view already up in our room but the restaurant is nice too because you can sit outside under the umbrellas and sit by the water. They do have construction next door, it didn't bother us too much, even at the pool and didn't notice it at all in our room. Everyone working in the hotel are friendly and seem eager to help you. I felt like they were happy to see us and welcomed us. Most of all, we felt safe at this hotel. Would like to thank the manager Christine for making our reservations, getting our usual room and making yet another vacation a super one. Thanks !!

Posted byHotelStaff
יולי 06, 2016
Hello PassTheCrabLegs, Thank you for taking the time to comment on our hotel. We are glad to hear you had another wonderful getaway at our hotel. I will be sure to pass on your nice comments to Christine.
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Spacious Room and Good location

By

יולי 03, 2016

The ocean view looks great. Close to the beach so sitting to relax on folding chairs

Internet is consistent and fast. The room is spacious and clean. The food of restaurant is delicious.

Swimming pool close to bay ocean Enjoy and relax after swimming

Some minor issues:
Laundry room only has 2 washer and 2 dryer but one dryer was out of order. So you must go early in the morning if you do not want to wait

Want to go to the beach, you must go 5 minute walking out side the hotel

There is no hot tub at swimming pool

Posted byHotelStaff
יולי 06, 2016
Hello money777, Thank you for taking the time to comment on our hotel. We are glad you were able to enjoy everything our hotel has to offer. Jimmy's Fish House does an excellent job and our pool area is always a hit. We hope to have you back soon.
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