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  • 1 888 HOLIDAY
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Rated 4.4 out of 5 by 300 reviewers.
Rated 1.0 out of 5.0 by What has happened? A very different Holiday Inn to when we last stayed there. We have been frequent guests here over several years but it just was not the same place. The quality of the food has really gone down despite the new glossy menu, and generally apart from Ashley the service was not very welcoming at all. Had to wait a long time for food and the breakfast in particular was very sparse and having one small domestic toaster for the whole restaurant was ridiculous. Ingredient quality seems to have gone down hill and we normally enjoy our breakfasts here but we couldn't get out of the place quick enough. The check out was excellent and very friendly and efficient.. When we last stayed we left the staff gifts thanking them for looking after us so well over the years we had always received so we are not habitual complainers. Now getting worried about our next booking at another Holiday Inn and our planned stay at a Crown Plaza. The rooms are in need of refurbishing for a long time but the friendliness of the staff and restaurant experience have always aloud us to overlook this. 27 March 2015
Rated 1.0 out of 5.0 by Poor experience Poor customer service at reception on check in with very bad/slow service in restaurant. Room with ill fitting single glazed window right next to railway track so not much sleep. This is not a good flagship for the Holiday Inn chain 23 March 2015
Rated 5.0 out of 5.0 by Great breakfast - comfy room A good stay in a comfy and clean room. Food was good with a great choice and an excellent breakfast in the morning. 17 March 2015
Rated 5.0 out of 5.0 by Great Hotel Very clean / friendly and reasonably priced hotel. Great pool and spa facilities lovely food great staff and very comfortable rooms. would highly recommend. 09 March 2015
Rated 5.0 out of 5.0 by Great hotel great staff and great location Such a great location just off the A12 with lovely reception staff who can't do enough to make your stay very comfortable. The rooms are spacious and the bar and restaurant serve great food. Staying here with business and I would certainly recommend it ! 03 March 2015
Rated 4.0 out of 5.0 by Good hotel for business Comfortable hotel with all the amenities you would expect, Wifi is poor unless paid for. 03 March 2015
Rated 5.0 out of 5.0 by Caring staff My daughter who is an IHG member made the booking and paid for my stay as I moved house that day and she felt that Holiday Inn Colchester would look after me after a stressful day. She was absolutely right. The staff were exceptionally kind and I had a relaxing evening and slept very well, had a good breakfast and was fresh and ready to complete my move the next day. 28 February 2015
Rated 5.0 out of 5.0 by Helpful staff and good place to stay All staff were most helpful. The restaurant had a good range of food. Good bar area. All was clean and nothing tired. 25 February 2015
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