Rated 4.3 out of 5 by 353
Rated 3.0 out of 5.0 by NicknSandra still average
sad to say not a good stay. the hotel needs updating
July 30, 2015
Rated 2.0 out of 5.0 by Tink1984 Wedding Stay
I stayed at the holiday inn last weekend. Room was clean, spacious and comfy. Bar was nice enough. Ordered room service for breakfast at 10am. I was woken at 8am by staff to confirm what I wanted for my breakfast, not good when I didn't want my breakfast at 10am. Breakfast turned up all wrong (which is very annoying when you are woken early to confirm it) the bacon and sausages were seriously under cooked and the food was stone cold! No butter for the toast and no cutlery provided! How you can justify charging almost £16 per person for breakfast is beyond me. The reception staff and duty manager however were really apologetic about it.
July 30, 2015
Rated 4.0 out of 5.0 by Charm28 Nice gesture
Manager was unaware I had been given a breakfast voucher and handed it into the restaurant in the morning, upon checkout I queried the final balance and was given a free breakfast due to the error from restaurant staff.
July 29, 2015
Rated 2.0 out of 5.0 by gue5t Poor hotel
Arrived at hotel was greeted by a friendly member of staff at reception who was very helpful. However upon reaching the executive room that had been booked it was noticed how the furniture was worn and broken, bathroom titles broken and dirty, and only single glazed windows which let in a lot of noise and cold air as they did not shut properly. Heated towel rail also did not work.
The pool was extremely nice to relax in and was clean with friendly staff.
We decided to eat in the restaurant at night as we could use our Tastecard, but when arriving at restaurant they were telling people they don't open till 6:30 and need to wait at the bar though it was already 6:32. Once we were seated it was another long wait before we were asked our order though the tables around us were seated after us and had had their orders taken. The food was very poor and was definitely not worth the money and was tasteless. Many people at restaurant were complaining about service and wait and the two waitresses claimed it was a very busy night though the restaurant only had a few guests in it. When it came to getting the bill there was confusion over the tastecard as they did not know how it worked and what discount we got though the advertise the tastecard as you walk into the hotel. At breakfast the tables were unclean and dirty mugs on clean tables and it just generally didnt seem organised though we were the first down to breakfast.
Hotel needs to be revamped and organised properly especially compared to other Holiday Inns where we have had fantastic stays - would recommend Ipswich Holiday Inn which isnt too far from Colchester.
July 28, 2015
Rated 4.0 out of 5.0 by KJ1973 Pre-Latitude stay
Made full use of the excellent pool and spa facilities before heading on to Latitude Festival. Good nights sleep and breakfast.
July 27, 2015
Rated 5.0 out of 5.0 by TomHC87 Excellent Time!
My stay was fantastic! I could not fault anything and I cannot even think of anything that could have been improved in any way!
July 20, 2015
Rated 4.0 out of 5.0 by Quiet man from the sticks Cool Colchester Holiday Inn was 'hot' in heatwave
Spent a couple of days during a heatwave at the hotel. Great facilities and attentive staff helped me to stay cool.
I like the fact that the hotel is quite big but feels quite personal.
I will be staying again!
July 17, 2015
Rated 5.0 out of 5.0 by Cheznutz Our weekend away visiting family
We had a wonderful time staying at this hotel from the minute we got there.
Staff were very nice, accommodation was great and comfortable, a little noise at night from having window open but nothing we couldn't get used to, nice view of Rabbits at night love wildlife.
We had a cooked breakfast every morning which was lovely and a great variety of foods to choose from at breakfast which we loved and tried.
Overall we loved our stay staff very nice and helpful which made our stay good Our room was great what more can I say would definitely stay there again when visiting family.
July 16, 2015