Rated 4.4 out of 5 by 323
Rated 3.0 out of 5.0 by Ganderlander A comfortable night's sleep
The bed and the breakfast were very good. The evening meal on the Sunday was very poor. Reception was efficient but I do think that the training regime for other staff should be looked at.
May 16, 2015
Rated 5.0 out of 5.0 by NewMB Excellent
Having stayed at the Colchester hotel many times over the years only shows that what they do is right. Its very nice with very polite and helpful staff, rooms are clean and in a great location next to A12 (but very silent).
However, it is starting to be worn down. Especially around the common areas with, in some places, very worn down carpets etc. But this is a minor thing.
May 13, 2015
Rated 5.0 out of 5.0 by Nathalie1 More than I expected from a Holiday Inn
Very good stay with room nice, large and clean. Only downside was the restaurant and evening meal not brilliant although staff were very attentive.
Breakfast on Saturday brilliant but on Sunday the waiting staff were not very good and a little surly. Chef on both mornings absolutely lovely, don't know his name but would like to say that he was very friendly.
Sunday breakfast area a little depleted of coffee/tea and cold food options.
Our bill on leaving was incorrect and we had to work it out ourselves but the lady on reception did apologise.
May 13, 2015
Rated 1.0 out of 5.0 by Rachel2 Terrible stay
No air conditioning and the fan didn't work. Terrible night's sleep.
May 13, 2015
Rated 5.0 out of 5.0 by SWC35 Holiday Inn Colchester
Third time staying here on Business excellent service as usually will always use this hotel when visiting my head office based in Colchester.
Friendly and very helpful staff who could not do enough for you.
Would not hesitate to recommend this hotel to anyone staying in the Colchester area.
May 11, 2015
Rated 4.0 out of 5.0 by Vauxhall Comfortable Rooms
Rooms are lovely - spacious and clean. Check in was smooth and efficient from a very courteous receptionist. Breakfast room was a bit untidy and dishes/cutlery etc not topped up. However, when we asked for cutlery and for our table to be wiped, it was dealt with quickly and pleasantly and with an apology - just a pity that we had to seek out a staff member and ask! Overall though a very pleasant stay.
May 10, 2015
Rated 5.0 out of 5.0 by gillp123 Excellent stay
We stayed here for one night and found the hotel very convenient. The staff are very welcoming and helpful. The rooms are of a nice decor and very clean. We had dinner in the hotel which was lovely and breakfast in the morning was good too.
Overall a very pleasant stay.
May 8, 2015
Rated 5.0 out of 5.0 by Loobs Warm and welcoming with a great new menu
I have stayed here for the past three months during the week, and would not hesitate to book again. Pilates is on Monday night at 6pm for those that would enjoy this sort of thing and it's free for those staying in the hotel. The gym is open at 6.3am and staff are wonderful. Service can be a little hit and miss sometimes as occasionally short staffed. Other than this its far enough away from town yet close enough to get in should you wish to have a wonder around.
Thanks to all staff who helped during my stay :) ,especially David (asst Manager)
May 2, 2015