Rated 4.2 out of 5 by 501
Rated 5.0 out of 5.0 by jrib99 Great service
A short stay at a comfortable, friendly and clean hotel. Does exactly what it says on the tin
June 21, 2016
Rated 5.0 out of 5.0 by saints man excellent service
convenient location and value for money - happy to recommend it to anyone else
June 15, 2016
Rated 4.0 out of 5.0 by Buddy71 Well done staff!
It's because of the staff at the Holiday Inn in Colchester that ensure we keep choosing The Holiday Inn group of hotels when making future trips.
June 7, 2016
Rated 5.0 out of 5.0 by TravellingInterim Colchester Holiday Inn - upgraded rooms
Been staying here weekdays on business for 7months.
The hotel has progressed through a bedroom refurbishment programme with minimal disruption; the results are very good.
Some problems existed with housekeeping (non-replenishment of tea/coffee, shower gel etc).. these were always rectified promptly and courteously by Front Desk team, and in the background hotel management worked effectively to preclude further issues. Problem resolved short and long term.
Food and beverage service both in room and in restaurant is great: varied, well presented and tailored to my specific needs as needed.
Leisure facilities are good albeit every now and again the steam room needs the "air freshener" topping up (as happens in most gyms/hotel leisure facilities). Quickly rectified when requested.
It is true over the winter of 2015/16 the hotel had some issues with housekeeping as mentioned above however Management has worked tirelessly to resolve these... the service has been back up to standard since early 2016, together with a few personal touches here and there to make you feel more welcome.
The people make this a great hotel now: from General Management, Front Desk, Leisure, through to the Food
June 6, 2016
Rated 2.0 out of 5.0 by fj54 Overcharged
Some Electric Mains Sockets did not work
Cold to Lukewarm shower at best
Poor decorating left paint splashes
Reception staff did not deal well with overcharging issue
June 5, 2016
Rated 5.0 out of 5.0 by SteveC24 Business Meeting
Excellent service at this hotel as always plus the refurbished rooms are now fresh and the addition of a socket by the bed for mobile phone is most welcome
June 4, 2016
Rated 4.0 out of 5.0 by ac03 Excellent room, breakfast great value and quality, but avoid dinner
The room was excellent, clean and comfortable. The hotel in general is very good, especially enjoyed the swimming pool and fitness centre. Avoid the restaurant for diinner, long wait for food and staff too busy to attend tables in a timely manner.
June 4, 2016
Rated 5.0 out of 5.0 by LaurieM Excellent stay
Can't fault this hotel. Value for money, clean, modern and great staff.
June 3, 2016