Rated 4.3 out of 5 by 398
Rated 5.0 out of 5.0 by AnonJP Eight Ash Green
As ever as very comfartable stay. Sadly the car park lighting was all out, and view from our room, which is usually very attractive, was blighted by the presence of two very large industrial sized skips!
October 8, 2015
Rated 5.0 out of 5.0 by Britwinger 40th birthday party night
From the moment we arrived at the hotel, the staff were all very polite and welcoming. Our room was clean and the blackout curtains worked a treat. The 40th birthday party we attended was excellent and again all of the staff were very good at their jobs. Highly recommend this hotel.
October 8, 2015
Rated 3.0 out of 5.0 by turkey03 Not the best visit
We have friends in Colchester that we visit regularly and usually stay in this hotel. I booked online through the hotel website and I thought I had booked a double room. We rushed straight out after booking in and didn't actually go to the room so when we got back around mid-night we were disappointed to find we had two singles rather than a double room. I went to reception whereas the lady booked us straight into one of their Executive Double Rooms and swipped my debit card (even though I had already given my details of a credit card when originally booking#. On entering the Executive Room was quite disappointed at the tired décor, dirty bathroom #hairs on the floor, toilet didn't look like it had been cleaned# and the fact that the radiator was on full blast - like a sauna. No complimentary robes or slippers and no choice of pillows.... however Im guessing this is because it was a late night swap ! Wooden pull to window coverings were very unstable and in the end we didn't bother pulling them fully closed as we had to sleep with the windows open as the room was so hot. My real gripe though is this, the hotel swiped my debit card and I have found out since that it is still holding £50 on this #Im guessing for damage etc), its now Wednesday and I would have thought this was have been refunded by now. Just beware this happens - even to IHG members.
October 7, 2015