Rated 3.9 out of 5 by 143
Rated 4.0 out of 5.0 by RAMBI Great staff
Lisa and Kylea on the desk made us feel welcome and they where very helpful. Richard in bar was great, we enjoyed our stay.
15 September 2014
Rated 5.0 out of 5.0 by msgene40 Quiet and friendly hotel
Stay went well, room and bathroom clean, friendly staff. Internet sluggish but able to use. Met the expectations of the family-would stay again.
07 September 2014
Rated 4.0 out of 5.0 by dec101 All around good experience
Great place to stay. Great staff and clean environment. No worries with this hotel.
07 September 2014
Rated 4.0 out of 5.0 by LadyAlyson Nice pool - no complimentary breakfast
Even though there were some restaurants in the area it would have been nice to have a complimentary breakfast (even continental) since we were traveling with a small child. Hotel needs some updates and sprucing up. Overall, a fair stay. Staff was good except for one time with lifeguard (had two ear buds in and was sitting in office listening or playing or something on his phone (or some small handheld device). Next time same lifeguard was much more attentive to his duties.
06 September 2014
Rated 3.0 out of 5.0 by douggis Both Positives and Negatives; Difficult to rate
The front desk supervisor was excellent (polite, helpful, friendly)!!
The front desk clerk who helped us when we first arrived made us question why we were even at this hotel.
Reminded him multiple times about being 'welcomed as an IHG member' and he chose to ignore this comment #obviously, there were other issues that led up to this#.
Fortunately, after we left for a late dinner #without going to the room#, we arrived back and were looked after by the Front desk supervisor who gave us back a comfort level about staying at the hotel.
Hotel definitely shows some age but it was very clean.
01 September 2014
Rated 4.0 out of 5.0 by BrooklynBorn Details make the difference between good and excellent
The room was mostly clean and comfortable. Bathroom clean and neat. Our room did not face the street and there was no outside noise even in the busy DC area.
The little details that tripped up were a three way lamp switch with one way bulbs, TV channel guide way out of date, TV signal weak and it is on a pull out drawer that falls over if pulled out. Top of TV was dusty.
The breakfast was slow one day and quick the next. Don't really know why. Buffet looked good, but we ordered off the menu as an oversize breakfast was not in our plans.
30 August 2014
Rated 5.0 out of 5.0 by YMido Comfortable bed and great service.
Improve the cleaning condition of the lift in the hotel. need to change the rug in the lift. Rug has a damp smell.
29 August 2014
Rated 2.0 out of 5.0 by hiexpressloyal I really don't like old Holiday Inns. I prefer Holiday Inn Express.
Our overall experience at the Washington College Park hotel was fair to poor. The staff at the front desk the night we checked in were not friendly or helpful. It seemed as though they couldn't be bothered to help us with the questions we asked. The swimming pool area had a hot tub, but it was not available. The building looked run down, old, and dirty.
I recommend staying in Holiday Inn Express hotels. They are often, but not always, newer and cleaner. They often, but not always, have queen sized beds in the rooms. The price that you pay includes breakfast.
Over the past six months we have spent five nights at holiday inn express hotels and 3 nights at holiday inn hotels. In my opinion the holiday inn express experience far exceeds the holiday inn experience.
28 August 2014