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Rated 4.2 out of 5 by 171 reviewers.
Rated 5.0 out of 5.0 by Helpful, friendly service. I loved the ice-cold water that was always available in the lobby. I slept very well. The service was also great, and Moira at the front desk was a huge help. I will be staying there again. 14 September 2014
Rated 4.0 out of 5.0 by clean hotel, great staff All was good/great with this hotel except the breakfast buffet was poor quality especially for the price. Wanted to watch the local Miami Hurricaine football game on TV but they didn't have ESPN 11 September 2014
Rated 5.0 out of 5.0 by Great hotel staff Great team at this location; great pool; directly across from the UM campus. 09 September 2014
Rated 5.0 out of 5.0 by ideal location for U of M visit only suggestion is that they clean the filter in the Air conditioner to remove the smell other than that great stay 03 September 2014
Rated 4.0 out of 5.0 by Comfortable Bed Overall very good. Breakfast included would be good. Availability of free coffee in lobby poor 03 September 2014
Rated 4.0 out of 5.0 by Nice Place I would definitely come back. Very nice and friendly staff Pillows too soft though. All in all a nice experience and our second stay here. Convenient to U of Miami. 02 September 2014
Rated 5.0 out of 5.0 by Front Desk - Michelle Michelle greeted me after a long and tiring flight to Miami. She provided me with EXCELLENT customer service. I did not have a reservation, and she assisted me with kindness, and she really wanted to make sure that I was comfortable. She was so helpful in making sure that my stay at the hotel was enjoyable. GREAT JOB!!! 02 September 2014
Rated 5.0 out of 5.0 by A most tentative staff in a hotel that cares. This was a great surprise, as I had not stayed in a Holiday Inn for many years, but it is up there with the more expensive chains, and you feel that everyone is going out of their way to make your stay count. The rooms are nice and quiet for the most part - air conditioner a bit noisy - and the pool area is quite wonderful. (I would hope that the hotel might outlaw smoking in the pool area in the future though.) Breakfast was ample, beds and pillows comfortable, but as I said, it's the staff that make the place feel very much more than just a check-in -check-out place. 30 August 2014
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